The American Customer Satisfaction Survey rates hundreds of companies in dozens of categories. In its latest study, the Retail and Consumer Shipping Study 2026, Amazon.com Inc. (NASDAQ: AMZN) topped the Online Retailer category. 24/7 Wall St. Key Points Amazon.com Inc. (NASDAQ: AMZN) ranked well in a new American Customer Satisfaction Survey. Amazon is by far the largest among its rivals in terms of revenue and is working to improve its workforce-to-revenue ratio. Investors rethink ‘hands off’ invest ...