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Malibu Boats and Axis Wake Earn CSI 2026 CSI Recognition for Customer Satisfaction
Globenewswire· 2026-02-19 17:54
Core Insights - Malibu Boats and Axis Wake received recognition through the Marine Industry Customer Satisfaction Index (CSI) Program, highlighting their performance in product quality and craftsmanship [1][2] - The recognition was awarded at the 2026 Miami International Boat Show, emphasizing the importance of customer feedback during the first year of boat ownership [2] - The CSI Program, administered by the National Marine Manufacturers Association (NMMA), evaluates satisfaction across various ownership touchpoints, including purchase process, delivery experience, product quality, and service support [2] Company Performance - The recognition reflects the engineering excellence, vertical integration, and consistent manufacturing practices of Malibu and Axis [1][3] - Rachael Green, Senior Vice President of Operations & Engineering, stated that the goal is to build the best boats and provide a world-class ownership experience, supported by high standards in manufacturing and dealer partnerships [3] Company Overview - Malibu Boats, Inc. is headquartered in Loudon, Tennessee, and designs, engineers, manufactures, and markets a portfolio of recreational powerboat brands, including Malibu Boats and Axis Wake [4]
Malibu Boats Welcomes Aquaknox Marine to Its Premier Dealer Network
Globenewswire· 2025-06-06 14:04
Core Insights - Malibu Boats has welcomed Aquaknox Marine to its dealer network, enhancing its presence in East Tennessee [1][4] - Aquaknox Marine, founded in 2008, emphasizes professionalism, transparency, and customer experience in the boating industry [2][3] - The partnership aims to provide a full lineup of Malibu and Axis Wake boats, improving customer access to high-quality watersports experiences [3][4] Company Overview - Malibu Boats, based in Loudon, Tennessee, is the largest manufacturer of watersports towboats, including brands like Malibu and Axis Wake [5] - The company is known for its innovative products such as Surf Gate®, Power Wedge®, and Malibu Command Center™, which enhance the watersports experience [5] Dealer Profile - Aquaknox Marine operates two locations in East Tennessee and is recognized for its commitment to customer service and industry knowledge [3] - The company aims to build trust within the boating community by prioritizing customer satisfaction and integrity [2][3]