JetBlue Airways FY Conference Summary Company Overview - **Company**: JetBlue Airways (NasdaqGS:JBLU) - **Event**: FY Conference held on February 18, 2026 Key Points Industry and Market Environment - The airline industry is experiencing a strong demand environment, a term not used in the past year, indicating a positive shift in market conditions [14] - JetBlue's performance in 2025 was impacted by macroeconomic factors, but the company exceeded its EBIT goals under the JetForward program [17][19] JetForward Plan - JetBlue launched the JetForward plan 18 months ago, focusing on operational reliability and customer satisfaction, resulting in a 7% improvement in Net Promoter Score (NPS) over two years [10] - The plan delivered $305 million in EBIT last year, with expectations to achieve a break-even or better operating margin in 2026 [10][12] - The company anticipates delivering upwards of $310 million in value from JetForward in 2026, with a revenue per available seat mile (RASM) growth guidance of 3.5% and a unit cost guidance of 2% [12] Operational Improvements - JetBlue has improved operational performance significantly, with a focus on customer service and crew satisfaction, which is expected to reduce costs [27] - The company is rolling out a domestic first-class product in Q3 2026 to enhance competitiveness [28] - The average number of aircraft grounded due to GTF engine issues has decreased from 9 to mid-single digits, allowing for operational growth [29] Capacity and Growth Strategy - JetBlue is prioritizing growth in Fort Lauderdale, having added capacity in response to competitor dynamics and market opportunities [33] - The company is experiencing double-digit ASM growth in Fort Lauderdale, with a flat RASM, indicating strong performance in that market [39] - JetBlue aims for low to mid-single-digit growth through the end of the decade, with a focus on achieving consistent profitability [57] Financial Outlook - JetBlue's capital expenditure (CapEx) is projected to be under $1 billion annually through the end of the decade, with plans to pay down approximately $800 million in debt this year [57][58] - The company has over $6.5 billion in unencumbered assets, providing flexibility for future financial maneuvers [60] - The primary financial goals are to achieve a break-even or better operating margin, positive free cash flow in 2027, and to improve leverage metrics [58][59] Blue Sky Partnership - JetBlue has initiated a partnership with United Airlines, allowing for the sale of each other's flights, which is expected to enhance revenue streams and customer loyalty through the TrueBlue loyalty program [41][45] - The partnership is seen as a significant step towards achieving scale and improving the overall revenue portfolio [41][42] Customer Experience and Revenue - JetBlue is seeing improved performance across all cabin classes, with premium unit revenues significantly above main cabin revenues [36] - The company is focused on enhancing customer experience, which is reflected in its high NPS ranking within the industry [38] Conclusion - JetBlue is optimistic about its growth trajectory, operational improvements, and strategic partnerships, positioning itself for a strong performance in 2026 and beyond [12][14][49]