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Why some airline travellers are opting for a seat upgrade, despite the big price tag
CBC· 2025-11-02 09:00
Core Insights - There is a growing trend among North American travelers to opt for premium travel experiences, with airlines reporting increased revenues from premium cabins [2][3][11] - The shift towards premium economy and business class is driven by a combination of factors including dissatisfaction with economy class experiences and social influences [4][7][12] Airline Revenue Trends - Air Canada reported a 5% increase in premium cabin revenues in Q2 2025 compared to the previous year [2] - WestJet has experienced double-digit year-over-year revenue growth in its premium and business cabins [2] Consumer Behavior - Many travelers are recognizing premium economy as a cost-effective upgrade compared to business class, which can be four to five times the price of economy [3] - The trend is also influenced by social media and peer pressure, leading to a desire for more luxurious travel experiences [7] Airline Strategies - Airlines are maximizing revenue by increasing the number of seats on planes and charging for additional perks, making economy class less appealing [5][10] - Dynamic pricing strategies allow airlines to adjust ticket prices in real-time, sometimes making premium economy cheaper than economy [11] Future Outlook - There is an expectation that a segment of consumers will continue to prioritize spending on travel experiences over material goods [12] - The trend towards premium travel is likely to persist as consumers value comfort and quality in their travel experiences [12]