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MWC 2026: Amdocs Unveils CES26, an Agent-driven BSS-OSS-Network Suite, powered by the Amdocs aOS Cognitive Core
Accessnewswire· 2026-03-02 08:05
Core Insights - Amdocs has announced CES26, the latest evolution of its Customer Experience Suite, aimed at enhancing operations for communications and media companies [1] - CES26 is integrated into Amdocs' agentic operating system, aOS, and introduces an end-to-end, agent-driven BSS-OSS-Network suite [1] - The new suite is designed to help service providers simplify operations, scale faster, and progress towards autonomous, intent-driven networks [1] Company Overview - Amdocs is a leading provider of software and services specifically tailored for communications and media companies [1] - The introduction of CES26 marks a significant advancement in Amdocs' offerings, aligning with the industry's shift towards automation and improved customer experience [1] Industry Implications - The launch of CES26 reflects a broader trend in the telecommunications industry towards the adoption of AI-led solutions for customer, billing, ordering, and network operations [1] - The focus on autonomous, intent-driven networks indicates a shift in operational strategies among service providers, aiming for greater efficiency and responsiveness [1]