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Blackbaud Unveils AI Agent Tailored to Social Impact Sector, Announces AI Coalition for Social Impact at bbcon 2025
Prnewswire· 2025-10-08 18:00
Core Insights - Blackbaud has introduced a new era of intelligent action powered by over 70 embedded, sector-specific AI capabilities and groundbreaking agentic AI, aiming to enhance social impact organizations [1][2][3] - The company emphasizes the transformative potential of AI for social impact organizations, providing tools that enable greater confidence, connection, and possibilities [2][3] AI Capabilities - Blackbaud's AI offerings include features such as AI-powered donor stewardship reports, hyper-personalized donor journeys, and Document Intelligence that automates data extraction from invoices [4] - The introduction of Blackbaud Agents for Good™ allows virtual team members to manage complex tasks, enabling human practitioners to focus on relationship-building and storytelling [4] - Chat for Blackbaud AI serves as a smart assistant, summarizing information and suggesting next steps to enhance team efficiency [4] Responsible AI Initiatives - Blackbaud is committed to responsible AI, having formed the AI Coalition for Social Impact, which includes various organizations aimed at promoting responsible AI adoption in the nonprofit sector [5] - The coalition's flagship initiative is a free, platform-agnostic AI for Social Impact Certification Course, designed specifically for the social impact sector [5] Event Highlights - The bbcon 2025 conference showcased Blackbaud's innovations and celebrated organizations making significant social impacts [6] - The event included the announcement of winners for various awards, recognizing contributions to social good and technological advancements [8] Company Overview - Blackbaud is a leading software provider dedicated to social impact, serving nonprofits, educational institutions, and companies focused on corporate social responsibility [7] - The company has facilitated over $100 billion in fundraising and grant management annually, supporting users in over 100 countries [7]