Claims Assistant AI
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Can UNH's AI-Powered Virtual Assistance Enhance Member Experience?
ZACKSยท 2025-12-08 17:36
Key Takeaways UnitedHealth Group expands AI tools to simplify member tasks like claims checks and coverage details.UNH's conversational AI interprets intent and routes members to self-service options or live agents.UNH's Claims Assistant AI auto-fills out-of-network submissions to speed payments and reduce effort.UnitedHealth Group Incorporated (UNH) is taking bold steps toward AI-powered virtual assistance, aiming to transform the way members access information, navigate benefits and make healthcare choice ...