Financial Data and Key Metrics Changes - Third quarter revenue grew 15.5% year-over-year to $229.2 million, exceeding guidance [12] - Total bookings increased 14.3% year-over-year to $260.1 million, also exceeding guidance [12] - Operating income reached $52.6 million, representing a 23% operating margin, with a 5.3 percentage points margin expansion year-over-year [16] - Adjusted EBITDA was $70.1 million, reflecting a 30.6% adjusted EBITDA margin, with a 6.1 percentage points margin expansion year-over-year [16] - Free cash flow was negative $53.5 million, impacted by an annual payment to a credit card partner [16] Business Line Data and Key Metrics Changes - Active Clear Plus members grew to 7.7 million, up 7.5% year-over-year [12] - Total members reached 35.8 million, up 35.1% year-over-year, indicating strong momentum in Clear One [15] - Gross dollar retention was 86.9%, down 40 basis points sequentially, consistent with expectations [14] Market Data and Key Metrics Changes - Member acquisition in airports remains strong, supported by an increase in total air travelers [8] - International enrollment is off to a strong start, with Clear Plus now offered to over 40 international country passport holders [12] Company Strategy and Development Direction - Clear is focusing on enhancing customer experience through product innovations like eGates and Clear Concierge [5][7] - The company is expanding its Clear Plus member base and exploring partnerships to tap into international travelers [8][10] - Clear One is scaling and delivered a record quarter of bookings, indicating growth in enterprise identity solutions [9] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the upcoming travel boom, driven by events like the World Cup and the Olympics [52] - The company anticipates continued growth in bookings and revenue for Q4, with guidance of $234-$237 million in revenue [16][17] - Management noted that improvements in customer experience are positively impacting retention and acquisition [24] Other Important Information - The rollout of eGates has commenced, with members verifying in approximately five seconds and moving through screening in 30 seconds [7] - Clear Concierge is now live at 23 airports, enhancing the travel experience for members [7] Q&A Session Summary Question: How should investors think about the strong bookings guidance for Q4? - Management indicated that product and member experience improvements are impacting both retention and acquisition, with Clear One contributing more meaningfully to the top line [20][21] Question: What are the moving parts affecting gross dollar retention? - Management explained that recent price increases are expected to positively impact gross dollar retention over time, with no material impact on retention observed from recent pricing changes [22][23] Question: How is Clear addressing TSA staffing issues? - Management noted that traffic has been trending upwards despite the government shutdown, and Clear's technology is improving the overall airport experience [27][28] Question: How is the partnership with American Express evolving? - Management expressed satisfaction with the partnership and highlighted Clear Plus as a key benefit of the American Express Platinum Card [31] Question: What is the impact of eGates on member experience? - Management reported significant improvements in member experience scores and NPS, with eGates providing a predictable and efficient travel experience [42][46] Question: How is Clear marketing to international travelers? - Management plans to leverage strategic partnerships and marketing efforts to drive awareness and enrollment among international travelers [50][51]

New E-Gate Program Overview - Clear launches a new E-gate program aimed at expediting security clearance at airports [1] - The program will initially roll out in Atlanta, Washington's Reagan National Airport, and Seattle Tacoma International Airport [2] - Clear predicts 20 million international visitors to American host cities for next year's World Cup, anticipating the program will improve wait times [3] Membership and Process - Clear Plus membership is required, costing $29 per year [2] - Membership includes government-issued ID verification and facial biometric data scanning [2] - The E-gate scans the member's face in 3 seconds, allowing them to bypass traditional ID checks and proceed to baggage screening [3] Security and Privacy - TSA retains control over security screening [4] - Clear asserts that passenger information, including biometric data, remains private and is not sold [4]