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Cloudflare CEO Apologizes for 'Unacceptable' Outage and Explains What Went Wrong
CNET· 2025-11-19 13:45
Core Insights - Cloudflare experienced a significant outage on Tuesday, affecting access to numerous websites and services, including major platforms like OpenAI and Spotify [1][3][6] - The outage was attributed to an internal software failure rather than a cyberattack, which initially raised concerns of a "hyper-scale DDoS attack" [4][5] - The incident highlights the risks associated with reliance on centralized internet services, as similar outages have occurred with other major providers like Amazon Web Services [12][13] Company Overview - Cloudflare is a San Francisco-based cloud services and cybersecurity company, utilized by approximately 20% of all websites [2] - The company provides essential internet infrastructure alongside other major players like Amazon Web Services and CrowdStrike [2] Outage Details - The outage began around 3:30 a.m. PT and lasted for over three hours, with most services returning to normal by 6:30 a.m. PT [3][5][11] - During the outage, Downdetector reported over 2.1 million outage reports, with significant numbers from the US, UK, Japan, and Germany [7][8] Financial Impact - The outage could result in direct and indirect losses estimated between $250 million to $300 million, considering the downtime's impact on various services [13] - The incident raises concerns about the fragility of the infrastructure that supports AI and other critical services [14]
A Cloudflare Outage Knocked Out Web Services Like X, ChatGPT and More Today
Investopedia· 2025-11-18 16:15
Core Insights - Cloudflare experienced a significant service outage that affected access to numerous popular websites, including X, Spotify, and government services like New Jersey Transit [1][9] - The outage was triggered by a "spike in unusual traffic" at 6:20 a.m. ET, leading to errors and service disruptions [2][5] - While many sites have been restored, some remained inaccessible as of 9:30 a.m. ET, indicating ongoing issues [3][9] Company Impact - Cloudflare's stock saw a decline of approximately 2% following the outage, although it has risen over 80% in 2025 due to its unique "AI-as-a-service" model and a recent large contract announcement [5] - The company is currently focused on restoring full service and investigating the cause of the unusual traffic spike [5] Industry Context - The outage highlights the vulnerability of the internet infrastructure, which relies heavily on a few key service providers, making e-commerce and digital services susceptible to disruptions [4] - This incident follows other recent outages from major providers like Amazon Web Services and CrowdStrike, indicating a trend of service disruptions within the industry [6]