Core Insights - Warby Parker achieved double-digit revenue growth each quarter in 2025, marking its first full year of positive net income of $1.6 million while expanding Adjusted EBITDA by 30.2% year-over-year to $95.2 million [3][7] - The company is focusing on innovation and AI to enhance customer experience in eyewear and vision care as it prepares for future growth [3] Financial Performance - For the full year 2025, Warby Parker reported a revenue increase of 13.0% to $871.9 million, with a fourth-quarter revenue growth of 11.2% to $212.0 million [7][8] - Active customer growth was 7.0%, with Average Revenue per Customer rising by 5.7% to $324 [7] - Gross margin for the full year was 54.0%, down from 55.3% the previous year, primarily due to tariff costs, increased doctor headcount, and higher shipping costs [8] - Selling, general, and administrative expenses (SG&A) increased by $19.0 million to $475.9 million, but as a percentage of revenue, it decreased to 54.6% from 59.2% [8] Cash Flow and Balance Sheet - The company generated $110.8 million in operating cash flow and $43.7 million in Free Cash Flow, marking its third consecutive year of positive cash flow [7][8] - Warby Parker ended 2025 with $286.4 million in cash and cash equivalents [8] Strategic Initiatives - The Board of Directors authorized a $100 million share repurchase program to support strategic growth investments [6][7] - Warby Parker plans to open 50 new stores in 2026, expanding its retail presence [16] 2026 Outlook - The company anticipates net revenue for 2026 to be between $959 million and $976 million, representing a growth of approximately 10% to 12% compared to 2025 [16] - Adjusted EBITDA is expected to be between $117 million and $119 million, with an Adjusted EBITDA Margin of 12.2% [16]

Financial Data and Key Metrics Changes - Net revenue grew 15.2% year over year to $221.7 million, driven by a 20% increase in retail revenue [4][24] - Adjusted gross margin was 54.2%, slightly down from 54.6% in the previous year [29] - Adjusted EBITDA increased approximately 50% to $25.7 million, representing an adjusted EBITDA margin of 11.6% [4][32] Business Line Data and Key Metrics Changes - Glasses revenue grew 13% year over year, while contact lenses increased by 21% and eye exams surged by 41% [25][26] - Retail revenue accounted for 73% of total revenue, with a 20% year-over-year growth driven by new store openings [24][26] - The average revenue per customer rose 4.8% year over year to $320 [11][25] Market Data and Key Metrics Changes - Active customers reached 2.7 million, reflecting a 9.3% increase on a trailing 12-month basis [11][25] - The retail channel remains the primary growth engine, with strong customer acquisition through stores [11][12] - Contacts represented 11.5% of revenue, consistent with the prior quarter but below the industry average [21][26] Company Strategy and Development Direction - The company is entering its "third act," focusing on innovation through AI, including the development of AI glasses and enhanced customer experiences [6][8] - Plans to leverage partnerships with Google and Samsung to create intelligent eyewear [6][7] - The strategy includes expanding the retail footprint and enhancing the omnichannel experience while maintaining operational discipline [8][20] Management's Comments on Operating Environment and Future Outlook - Management noted a mixed shift in consumer behavior, particularly among younger customers, impacting average selling prices [4][40] - The company is taking a more conservative view on revenue for the remainder of the year due to current macroeconomic conditions [33][63] - Confidence remains in the long-term growth algorithm, with expectations for continued customer growth and EBITDA expansion [41][43] Other Important Information - The company completed a major system upgrade in its optical labs to support future growth and faster delivery times [9] - The decision to retire the Scout brand and Home Try-On program reflects a focus on aligning with customer preferences and simplifying operations [21][70] - The Pupils Project continues to provide free eyeglasses to students in need, expanding its reach significantly [22][23] Q&A Session Summary Question: Can you provide more details on the mix shift between single vision and progressives? - Management noted that younger consumers are more impacted by economic uncertainty, leading to a shift towards lower-priced frames, while progressive customers remain resilient [40] Question: How should we think about the growth algorithm moving forward? - The company maintains confidence in its long-term growth algorithm, expecting continued high growth and EBITDA expansion [41][43] Question: What is the early performance of the Target shop-in-shops? - Early performance is in line with expectations, and the company plans to continue expanding this initiative [53] Question: How is optometrist retention and recruitment tracking? - The company reports improved retention and recruitment of optometrists, aided by a strong employer reputation and supportive culture [58] Question: What impact has the sunset of the Home Try-On program had on e-commerce? - The company has seen strong growth in direct e-commerce purchases, offsetting the decline from the Home Try-On program [70]

Financial Performance - Net revenue for Q2 2025 reached $214 million, a 13.9% increase year-over-year[10] - Adjusted EBITDA for Q2 2025 was $25 million, representing an 11.7% margin[10] - The company projects full year 2025 net revenue to be between $880 million and $888 million, representing approximately 14-15% year-over-year growth[28] - The company anticipates full year 2025 Adjusted EBITDA to be between $98 million and $101 million, with an 11.1-11.4% margin[28] - For Q3 2025, the company expects net revenue between $223 million and $225 million, a growth of approximately 16-17% year-over-year, with an Adjusted EBITDA margin of approximately 11%[30] Business Highlights - The company has 298 stores, including 293 in the U S and 5 in Canada[8, 23] - The company estimates a potential footprint of over 900 stores[24] - Over 20 million pairs of glasses have been distributed through the Buy a Pair, Give a Pair program[8] Customer Retention - The company demonstrates compelling and consistent sales retention rates, with customer cohorts showing increasing sales retention over time[17]

Financial Performance - Net revenue for Q1 2025 reached $224 million, an 11.9% year-over-year growth compared to Q1 2024[10] - Adjusted EBITDA for Q1 2025 was $29.2 million, representing 13.1% of net revenue[10] - The company projects full year 2025 net revenue to be between $869 million and $886 million, representing approximately 13-15% year-over-year growth[28] - Full year 2025 adjusted EBITDA is projected to be between $91 million and $97 million, with an adjusted EBITDA margin of approximately 10.5-11.0%[28] - Q2 2025 net revenue is expected to be between $211 million and $214 million, reflecting approximately 12-14% year-over-year growth[30] - Q2 2025 adjusted EBITDA is projected to be between $20 million and $22 million, with an approximate 10% margin[30] Retail Expansion - The company has 287 retail stores as of March 31, 2025, including 282 in the U S and 5 in Canada[8, 23] - 11 net new retail stores were opened in Q1 2025[23] - The company sees potential for 900+ store locations in the future[24] Market Overview - The company's sales represent approximately 1% of the $68 billion U S eyewear market[8]