Conversational AI Engine

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Agora and OpenAI's Realtime API Power Seamless Interaction with Multimodal AI Agents
Prnewswire· 2025-09-04 20:01
Core Insights - Agora has enhanced its Conversational AI Engine by integrating OpenAI's Realtime API, enabling more natural communication and interaction [1][2][3] - The integration supports features like automated greetings, mixed-modality interaction, and selective attention locking, aimed at improving user experience with AI agents [1][7] Company Developments - Agora's partnership with OpenAI marks a significant milestone, as the Realtime API is the first multimodal large language model (MLLM) incorporated into Agora's platform [2] - The integration allows developers to create more responsive and human-like AI agents, reducing development complexity while enhancing real-time interaction capabilities [2][3] Technological Advancements - Agora's Conversational AI Engine now includes advanced features that facilitate natural interaction with AI agents, streamlining the adoption of the Realtime API [3] - The combination of OpenAI's real-time language model and Agora's global real-time network infrastructure (SDRTN®) accelerates time to market and simplifies application development [3] Industry Applications - Robotics startup Carbon Origins is utilizing Agora's technology with OpenAI's Realtime API for hands-free operation of heavy equipment, enhancing operator efficiency [4][5] - The integration of these technologies supports various applications, including customer support, education, gaming, and fan engagement [5] Key Features - Automated Greetings: Provides instant session awareness and a welcoming onboarding experience [7] - Mixed-Modality Interaction: Allows seamless switching between voice and text inputs during interactive sessions [7] - Selective Attention Locking: Filters out ambient noise for uninterrupted engagement [7]
Agora(API) - 2025 Q2 - Earnings Call Presentation
2025-08-19 01:00
Business Highlights - Agora's Conversational AI Engine has been upgraded with new features like Advanced Attention Locking, Real-time Vision Understanding, and Interactive Avatars[5,6] - The company launched the Convo AI Benchmark Arena to measure Overall Latency and Component Latency[18] - Agora's real-time voice recognition ranks first in voice recognition (ASR) and large language model (LLM) benchmarks, with a last word latency of 534 ms and 404 ms respectively[19] Customer Base and Revenue - The number of active customers increased from 3,731 in September 2024 to 3,877 in June 2025[23] - Total revenues for Q2 2025 were $343 million, representing an 110% year-over-year growth[27] - Agora revenues in Q2 2025 reached $182 million[31] - Shengwang revenues in Q2 2025 were $161 million, based on an exchange rate of 719 RMB per USD[33] Financial Performance - The dollar-based net retention rate for Agora was 97% in June 2025, while for Shengwang it was 87%[36] - Gross profit for Q2 2025 was $229 million, resulting in a gross margin of 668%[40] - Operating expenses for Q2 2025 were $265 million, representing 774% of total revenues[43] - Net income for Q2 2025 was $15 million, with a net income margin of 43%[47] Balance Sheet and Share Repurchase - The company's total cash, cash equivalents, bank deposits, and financial products issued by banks amounted to $377 million as of June 30, 2025[50] - A total of $1272 million worth of shares have been repurchased[54] - Cash per ADS was $415 in June 2025[56]
Agora Showcases Conversational AI Solutions at the World Artificial Intelligence Conference
Globenewswire· 2025-07-29 11:00
Core Insights - Agora, Inc. showcased new conversational AI features at the World Artificial Intelligence Conference, enhancing user experience with voice locking, vision-based intelligence, and interactive avatars [1][2] Group 1: New Features - Voiceprint-based attention locking allows AI agents to focus on the user's voice in noisy environments, similar to the 'cocktail effect' in human cognition [1][3] - Vision-based intelligence enables AI agents to interpret visual context, allowing users to interact with the AI about their surroundings, such as asking about a painting or solving a math problem [1][3] - Interactive avatars provide a more engaging conversational experience by synchronizing lifelike movements and emotions with speech [1][3] Group 2: Company Vision and Commitment - The CEO of Agora emphasized the goal of making AI conversations as natural as human interactions, highlighting the positive reception of the new features at WAIC [2] - Agora plans to continue investing in conversational AI capabilities and collaborating with global partners to set new standards for human-AI interaction across various applications [2]
Agora and WIZ.AI Partner to Deliver Enterprise-Ready AI Agent Solutions
Prnewswire· 2025-06-18 13:00
Core Insights - Agora partners with WIZ.AI to deliver enterprise-grade AI agent solutions that provide multilingual support and contextual understanding for call centers [1][2] - The collaboration combines WIZ.AI's expertise in enterprise AI agents with Agora's real-time infrastructure and multimodal conversational AI capabilities [2][4] Company Overview - Agora is a leader in real-time engagement and conversational AI technology, providing APIs for voice, video, and interactive live streaming [5] - WIZ.AI specializes in Voice AI, focusing on automating and personalizing customer engagement across various sectors [6] Partnership Details - The partnership aims to create intelligent, scalable, and multilingual AI agent solutions that enhance customer service experiences [4] - Agora's ultra-low latency infrastructure complements WIZ.AI's advanced AI agents, enabling natural conversations and enterprise-level service [4] Product Features - The AI agents will support inbound customer service, outbound campaigns, real-time QA and analytics, and AI training and e-learning [8] - Agora's Conversational AI Engine allows developers to create lifelike voice agents that can operate effectively even in challenging network conditions [4][3]
Agora(API) - 2025 Q1 - Earnings Call Presentation
2025-05-27 22:49
Business Highlights - Agora launched a Conversational AI Engine, an enterprise-grade solution for human-AI voice experiences[5] - The company offers a ConvoAI Device Kit, a turnkey solution for adding voice AI to any device, combining software, cloud services, and chips from Beken[8, 10] - TEN (a voice activities detection) continues gaining traction and adds VAD and Turn Detection, outperforming existing open-source alternatives[11, 14] - Agora's Conversational AI Extension is available on the Dify Marketplace[15] Customer Base & Revenue - Agora had 3,800 active customers in March 2025, including 1,994 Agora customers and 1,806 Shengwang customers[35] - Total revenues for Q1 2025 were $33.3 million, with a year-over-year growth of 12.1%[39] - Agora revenues in Q1 2025 were $18.6 million[42] - Shengwang revenues in Q1 2025 were ¥105.5 million, equivalent to $14.7 million[43] Financial Performance - The dollar-based net retention rate for Agora was 96% and for Shengwang was 85% in March 2025[46] - Gross profit for Q1 2025 was $22.6 million, resulting in a gross margin of 68.0%[50] - Loss from operations in Q1 2025 was $3.7 million, representing a loss from operations margin of (11.1%) [57] Share Repurchase Program - As of March 31, 2025, Agora repurchased 33.0 million ADSs for approximately $116.4 million, representing 58% of the $200 million share repurchase program[63]
Agora, Inc. Reports First Quarter 2025 Financial Results
GlobeNewswire News Room· 2025-05-27 22:00
Core Viewpoint - Agora, Inc. reported its second consecutive quarter of GAAP profitability in Q1 2025, driven by disciplined cost management and double-digit revenue growth year-over-year, excluding certain end-of-sale products [2][4]. Financial Performance - Total revenues for Q1 2025 were $33.3 million, a 0.8% increase from $33.0 million in Q1 2024 [4]. - Agora's revenues were $18.6 million, up 17.7% from $15.8 million in the same period last year, attributed to business expansion and growth in sectors like live shopping [4]. - Shengwang's revenues were RMB105.5 million ($14.7 million), down 13.9% from RMB122.6 million ($17.2 million) in Q1 2024, mainly due to a decline in revenues from certain end-of-sale products [4]. Cost Management - Cost of revenues decreased to $10.6 million, down 16.9% from $12.8 million in Q1 2024, primarily due to the end-of-sale of certain products [5]. - Gross profit increased to $22.6 million, an 11.9% rise from $20.2 million in the same period last year, with a gross margin of 68.0%, up 6.8% from 61.2% [6]. Operating Expenses - Operating expenses were $26.5 million, a decrease of 20.5% from $33.3 million in Q1 2024 [7]. - Research and development expenses were $14.0 million, down 22.7% from $18.1 million in the same period last year [17]. - Sales and marketing expenses decreased to $6.2 million, an 8.5% reduction from $6.8 million [17]. - General and administrative expenses were $6.2 million, down 25.6% from $8.4 million [17]. Profitability Metrics - Net income for Q1 2025 was $0.4 million, compared to a net loss of $9.5 million in Q1 2024 [11]. - Loss from operations was $3.7 million, improved from a loss of $12.6 million in the same period last year [9]. Cash Flow and Financial Position - Total cash, cash equivalents, and financial products as of March 31, 2025, amounted to $388.0 million [4]. - Net cash provided by operating activities was $17.6 million, compared to a net cash used of $6.5 million in Q1 2024 [4]. Share Repurchase Program - The company repurchased approximately 1.2 million Class A ordinary shares for about $1.2 million during Q1 2025, representing 0.6% of its $200 million share repurchase program [13]. - As of March 31, 2025, the company had repurchased approximately 131.8 million Class A ordinary shares for about $116.4 million, representing 58.2% of its share repurchase program [14]. Future Outlook - The company expects total revenues for Q2 2025 to be between $33 million and $35 million, compared to $30.9 million in Q2 2024, excluding revenues from certain end-of-sale low-margin products [16].