Agora's Conversational AI Engine offers key enhancements to the Realtime API for more natural communication and interaction.SANTA CLARA, Calif., Sept. 4, 2025 /PRNewswire/ -- Agora (NASDAQ: API), the leading platform for real-time engagement and conversational AI, today announced expanded support for OpenAI's Realtime API, now generally available. Agora's integration with the new Realtime API now supports automated greetings, mixed-modality interaction, selective attention locking and more advanced function ...

Business Highlights - Agora's Conversational AI Engine has been upgraded with new features like Advanced Attention Locking, Real-time Vision Understanding, and Interactive Avatars[5,6] - The company launched the Convo AI Benchmark Arena to measure Overall Latency and Component Latency[18] - Agora's real-time voice recognition ranks first in voice recognition (ASR) and large language model (LLM) benchmarks, with a last word latency of 534 ms and 404 ms respectively[19] Customer Base and Revenue - The number of active customers increased from 3,731 in September 2024 to 3,877 in June 2025[23] - Total revenues for Q2 2025 were $343 million, representing an 110% year-over-year growth[27] - Agora revenues in Q2 2025 reached $182 million[31] - Shengwang revenues in Q2 2025 were $161 million, based on an exchange rate of 719 RMB per USD[33] Financial Performance - The dollar-based net retention rate for Agora was 97% in June 2025, while for Shengwang it was 87%[36] - Gross profit for Q2 2025 was $229 million, resulting in a gross margin of 668%[40] - Operating expenses for Q2 2025 were $265 million, representing 774% of total revenues[43] - Net income for Q2 2025 was $15 million, with a net income margin of 43%[47] Balance Sheet and Share Repurchase - The company's total cash, cash equivalents, bank deposits, and financial products issued by banks amounted to $377 million as of June 30, 2025[50] - A total of $1272 million worth of shares have been repurchased[54] - Cash per ADS was $415 in June 2025[56]

New conversational AI features include voice locking, vision-based intelligence, and interactive avatars SANTA CLARA, Calif., July 29, 2025 (GLOBE NEWSWIRE) -- Agora, Inc. (NASDAQ: API) ("Agora"), a global leader in real-time engagement and conversational AI technology, showcased its cutting-edge conversational AI solutions at the World Artificial Intelligence Conference ("WAIC") hosted in Shanghai during July 26-29, 2025. Agora also presented smart devices powered by its ConvoAI Device Kit, featuring: Look ...

Core Insights - Agora partners with WIZ.AI to deliver enterprise-grade AI agent solutions that provide multilingual support and contextual understanding for call centers [1][2] - The collaboration combines WIZ.AI's expertise in enterprise AI agents with Agora's real-time infrastructure and multimodal conversational AI capabilities [2][4] Company Overview - Agora is a leader in real-time engagement and conversational AI technology, providing APIs for voice, video, and interactive live streaming [5] - WIZ.AI specializes in Voice AI, focusing on automating and personalizing customer engagement across various sectors [6] Partnership Details - The partnership aims to create intelligent, scalable, and multilingual AI agent solutions that enhance customer service experiences [4] - Agora's ultra-low latency infrastructure complements WIZ.AI's advanced AI agents, enabling natural conversations and enterprise-level service [4] Product Features - The AI agents will support inbound customer service, outbound campaigns, real-time QA and analytics, and AI training and e-learning [8] - Agora's Conversational AI Engine allows developers to create lifelike voice agents that can operate effectively even in challenging network conditions [4][3]

Core Viewpoint - Agora, Inc. reported its second consecutive quarter of GAAP profitability in Q1 2025, driven by disciplined cost management and double-digit revenue growth year-over-year, excluding certain end-of-sale products [2][4]. Financial Performance - Total revenues for Q1 2025 were $33.3 million, a 0.8% increase from $33.0 million in Q1 2024 [4]. - Agora's revenues were $18.6 million, up 17.7% from $15.8 million in the same period last year, attributed to business expansion and growth in sectors like live shopping [4]. - Shengwang's revenues were RMB105.5 million ($14.7 million), down 13.9% from RMB122.6 million ($17.2 million) in Q1 2024, mainly due to a decline in revenues from certain end-of-sale products [4]. Cost Management - Cost of revenues decreased to $10.6 million, down 16.9% from $12.8 million in Q1 2024, primarily due to the end-of-sale of certain products [5]. - Gross profit increased to $22.6 million, an 11.9% rise from $20.2 million in the same period last year, with a gross margin of 68.0%, up 6.8% from 61.2% [6]. Operating Expenses - Operating expenses were $26.5 million, a decrease of 20.5% from $33.3 million in Q1 2024 [7]. - Research and development expenses were $14.0 million, down 22.7% from $18.1 million in the same period last year [17]. - Sales and marketing expenses decreased to $6.2 million, an 8.5% reduction from $6.8 million [17]. - General and administrative expenses were $6.2 million, down 25.6% from $8.4 million [17]. Profitability Metrics - Net income for Q1 2025 was $0.4 million, compared to a net loss of $9.5 million in Q1 2024 [11]. - Loss from operations was $3.7 million, improved from a loss of $12.6 million in the same period last year [9]. Cash Flow and Financial Position - Total cash, cash equivalents, and financial products as of March 31, 2025, amounted to $388.0 million [4]. - Net cash provided by operating activities was $17.6 million, compared to a net cash used of $6.5 million in Q1 2024 [4]. Share Repurchase Program - The company repurchased approximately 1.2 million Class A ordinary shares for about $1.2 million during Q1 2025, representing 0.6% of its $200 million share repurchase program [13]. - As of March 31, 2025, the company had repurchased approximately 131.8 million Class A ordinary shares for about $116.4 million, representing 58.2% of its share repurchase program [14]. Future Outlook - The company expects total revenues for Q2 2025 to be between $33 million and $35 million, compared to $30.9 million in Q2 2024, excluding revenues from certain end-of-sale low-margin products [16].