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Customer Experience Orchestration (CXO) platform
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Adobe Upgrades CXO With New Solution: Can the Technology Deliver?
ZACKSยท 2025-06-17 16:51
Core Insights - Adobe is enhancing its enterprise focus through the Digital Experience segment, integrating creativity, data, and AI for personalized engagement, positioning itself for long-term growth as enterprises invest in marketing automation [1][5] Digital Experience Segment - The Digital Experience segment saw a 10% year-over-year revenue increase to $1.46 billion in Q2 2025, surpassing the Zacks Consensus Estimate by 1.56% [5][10] - Subscription revenues within this segment rose 11% to $1.33 billion, driven by the adoption of GenStudio and Firefly Services, outperforming the Zacks Consensus Estimate by 0.74% [5][10] Product Innovations - Adobe's GenStudio and Firefly Services are central to its Customer Experience Orchestration (CXO) strategy, facilitating campaign planning, content creation, and large-scale asset generation [2][3] - Recent upgrades to the CXO platform include automated ad deployment across major platforms and enhancements in content generation capabilities [3][10] - The introduction of LLM Optimizer and Agent Orchestrator aims to improve asset discoverability and automate campaign execution through AI workflows [3] User Engagement - Monthly active users for Acrobat and Express exceeded 700 million, reflecting a 25% year-over-year increase, with a notable 11x growth in the adoption of Express features within Acrobat [4] Competitive Landscape - Adobe faces increasing competition from Salesforce and HubSpot, both enhancing their AI-driven marketing platforms [6][7] - Salesforce's Marketing Cloud and Data Cloud offer real-time personalization and campaign orchestration, making it a strong alternative to Adobe [6] - HubSpot is gaining popularity among small to medium businesses with its all-in-one CRM suite, integrating more AI capabilities [7] Stock Performance and Valuation - Adobe shares have declined 11.9% year-to-date, contrasting with a 1.2% return in the broader Zacks Computer & Technology sector and an 11.1% rise in the Zacks Computer - Software industry [8] - The stock is trading at a forward 12-month Price/Sales ratio of 6.79X, higher than the sector's 6.33X, indicating a premium valuation [11] Earnings Estimates - The Zacks Consensus Estimate for Q3 2025 earnings is $5.08 per share, reflecting a 9.25% year-over-year growth [13] - The fiscal 2025 earnings estimate stands at $20.36 per share, indicating a 10.53% growth over fiscal 2024 [13]