Banks should adopt a “positive reinforcement approach” to encourage customers to maintain higher balances in savings bank (SB) accounts instead of penalising them for not maintaining minimum balance, according to a Parliament Committee.The Committee on Petitions has recommended that public sector banks (PSBs) and private sector banks (PvSBs) should encourage accumulation of higher balances through incentives such as reward points, fee waivers, and higher interest rate for customers maintaining consistent de ...