Vancouver, BC, Dec. 15, 2025 (GLOBE NEWSWIRE) -- Fobi AI Inc. (TSXV:FOBI, Pink:FOBIF) (“Fobi” or the “Company”) is pleased to announce the launch of FIXYR, the Company’s new Agentic AI Customer Service & Technical Support Platform. FIXYR is built on Fobi’s proprietary enterprise large language model infrastructure, using commercially licensed AI models deployed on secure, Canadian-hosted servers. Unlike AI solutions that build on top of third-party platforms like ChatGPT, FIXYR is designed for enterprise an ...

Core Insights - The launch of FIXYR, an AI Customer Service & Technical Support Platform by Fobi AI Inc., aims to automate customer service workflows with 100% uptime and zero human intervention [1][2][5] - FIXYR is built on Fobi's proprietary enterprise large language model infrastructure, ensuring full data sovereignty and no reliance on third-party platforms [1][3] - The platform's successful initial deployment processed over 20,000 digital tickets and 200+ customer inquiries, showcasing its reliability and precision [2] Deployment and Performance - FIXYR achieved 100% satisfaction and zero human intervention during its initial live deployment, indicating its effectiveness in real-world applications [2] - The platform integrates with Fobi's mobile wallet ticketing infrastructure and data analytics, providing immediate value to enterprise and event-based customers [2] Strategic Alignment - The launch of FIXYR aligns with Fobi's Fobi 3.0 strategy, focusing on an AI-native, consulting-driven business model aimed at automation and sustainable profitability [3] - The deployment of Agentic AI has led to an operational burn reduction of over 82% year over year, with projections estimating an annual operating burn of approximately C$1.25 million in 2026 [3] Commercialization Model - FIXYR will utilize a hybrid revenue model combining SaaS licensing with professional services, generating recurring subscription fees and immediate revenue from consulting engagements [4][5] - This dual-revenue structure is designed to create high-margin recurring revenue while providing immediate income from implementation contracts [5] Client Value Proposition - Agentic AI integrates into existing business operations, enhancing efficiency, profitability, and customer experiences, while serving as a gateway to Fobi's broader portfolio of products [7] - The platform is positioned as a scalable growth engine within the Fobi 3.0 roadmap, with ongoing expansions across retail, event, and enterprise partner ecosystems [6][7]