Financial Data and Key Metrics Changes - Full year revenues reached $2,432,000,000, representing an increase of 2.1% compared to fiscal 2024 after adjusting for last year's additional week of operations [6] - Consolidated revenues for Q4 2025 were $614,400,000, compared to $639,900,000 a year ago, with a revenue growth of approximately 3.4% when excluding the extra week in fiscal 2024 [20][22] - Consolidated operating income for the quarter was $49,600,000, down from $54,000,000 in the prior year, and net income decreased to $41,000,000 or $2.23 per diluted share from $44,600,000 or $2.39 per diluted share [20] - Consolidated adjusted EBITDA for the quarter was $88,100,000 compared to $95,000,000 in the prior year [21] Business Line Data and Key Metrics Changes - Uniform and Facility Service Solutions revenues for the quarter were $560,100,000, a decrease of 4.4% from 2024, with organic growth of approximately 2.9% [22][23] - First Aid and Safety segment revenues increased to $31,100,000 with organic growth of 12.4%, driven by the segment's van business [24] - Revenues from the other segment, which consists of nuclear services, were $23,300,000, a decrease of 5.3% from 2024 due to lower activity in North American nuclear operations [25] Market Data and Key Metrics Changes - The company experienced notable improvements in customer retention in fiscal 2025 after two years of elevated loss business, with key leading indicators such as NPS scores trending positively [7] - The employment environment has softened, impacting parts of the customer base, with reductions in wearer numbers becoming more pronounced [7][12] Company Strategy and Development Direction - The company aims to drive organic growth to mid-single digits and improve EBITDA margins into the high teens over the next couple of years [16] - Investments are being made in strengthening service teams, expanding capacity and stability, and enhancing customer experience through the UniFirst Way [8][11] - The company is focused on optimizing procurement, inventory management, and sourcing facilitated by the Oracle ERP platform [15] Management's Comments on Operating Environment and Future Outlook - Management remains optimistic about the ability to drive meaningful improvements in overall profitability despite expected temporary setbacks in fiscal 2026 [14][16] - The influence of tariffs is expected to impact short to medium-term profitability, with ongoing efforts to minimize cost increases [12][13] - The company anticipates that the investments in technology and service will yield benefits in the long term, although they may not be immediately visible [46][48] Other Important Information - The company has a robust balance sheet with no long-term debt and cash, cash equivalents, and short-term investments totaling $209,200,000 [25] - Capital expenditures totaled $154,300,000, with significant investments in ERP and facility enhancements [25][29] Q&A Session Summary Question: Confirmation of organic growth guidance for Uniform Facility Services - Management acknowledged the momentum in sales and retention but indicated that the economic outlook and reductions in wearer numbers would contribute to headwinds in organic growth for the current year [33][34] Question: Margin impacts and investments for 2026 - Management outlined that tariffs, sales investments, service investments, and digital transformation costs would contribute to margin headwinds, with expectations for operational efficiency to provide some offsets [36][37] Question: Trajectory of margins in fiscal 2026 - Management indicated that margins would likely follow historical patterns, with tariff impacts becoming more pronounced in the latter half of the year [75][76] Question: Expected softness in nuclear services - Management expects a wind down of a large project in the first quarter, with normal seasonality expected across quarters [79] Question: Pricing environment and client base changes - Management noted that pricing remains challenging due to inflation and tariffs, with a fluid environment impacting manufacturing clients [55][58]

With a market cap of $80.8 billion, Cintas Corporation (CTAS) provides uniforms and a wide range of business services that help over one million companies maintain a clean, safe, and professional workplace. Operating across the U.S., Canada, and Latin America, Cintas offers solutions including uniform rental, facility services, first aid and safety products, fire protection, and compliance training. The Cincinnati, Ohio-based company is expected to announce its Q1 2026 results before the market opens on W ...