Workflow
Flex MLPE
icon
Search documents
Tigo Energy Global Quality Program Marks 1,500 Green Glove Installer Engagements
Businesswire· 2026-02-18 11:00
Core Insights - Tigo Energy has achieved 1,500 engagements in its Green Glove service program, aimed at enhancing the installer experience and ensuring quality in solar installations [1] - The company has implemented over 12,000 customized onboarding sequences across ten countries to support new installation companies [1] - Tigo's customer care team reported a 7% reduction in installation-related customer support tickets per site for Tigo TS4 Flex MLPE and a 50% decrease for Tigo EI Residential Solutions in North America and Europe [1] Group 1: Green Glove Program - The Green Glove program focuses on continuous quality improvement and has been beneficial for both Commercial and Industrial (C&I) and residential solar service companies [1] - The program has helped maintain zero-issue sites for systems registered under it, demonstrating its effectiveness [1] - Feedback from installers indicates that Tigo's support and training initiatives have significantly improved their operational processes [1] Group 2: Training and Support Initiatives - Tigo has developed specialized training programs to ensure proper system design, commissioning, and servicing as technology adoption increases [1] - The Tigo Academy and on-demand training are part of a broader effort to educate installers and enhance the quality of solar installations [1] - The company emphasizes the importance of timely and relevant information for the growing network of installation companies using Tigo equipment [1] Group 3: Industry Growth and Employment - Employment for solar PV installers is projected to grow by 42% from 2024 to 2034, indicating a robust expansion in the solar industry [1] - The influx of new installation companies and technicians necessitates comprehensive training and support systems to maintain quality standards [1] - Tigo's initiatives are aligned with the industry's growth, aiming to raise the bar on total quality solar for all stakeholders involved [1]