Foam Protein Drinks
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'Back to Starbucks' Plan Is Working, Says CEO Niccol
Youtube· 2025-10-30 15:49
Core Insights - The company is optimistic about its turnaround strategy, particularly in the U.S. market, with a focus on improving customer service and operational efficiency [2][4][5] Group 1: Financial Performance - The company reported a 1% increase in same-store sales, indicating a positive trend in transactions [1] - North America, particularly Canada, experienced low to mid-single-digit comp growth driven by transactions [4] - China achieved its second consecutive quarter of comp growth, highlighting its potential as a significant growth market [5] Group 2: Operational Improvements - The implementation of the Green Apron service standard has led to better customer connections and increased transactions [3][7] - Staffing improvements, including hiring more employees and increasing hours, have enhanced service quality [8][10] - The company is focused on creating a comfortable and efficient store environment while maintaining cost-effectiveness [11][13] Group 3: Future Growth Strategies - The company plans to complete over 1,000 store uplifts in the current fiscal year, aiming to enhance customer experience across its locations [16][18] - There is a strong emphasis on expanding the protein drink platform, which has shown promising early indicators of sales growth [25][27] - The company is exploring partnerships to expand its footprint in China, with ambitions to grow from 8,000 to 15,000-20,000 stores [36]