Financial Data and Key Metrics Changes - Organic revenue for Q1 2026 grew by 5% to $4.8 billion, with an estimated 8% growth if not for the calendar shift [6][17] - Operating income was $218 million, with adjusted operating income at $263 million, reflecting a 1% increase on a constant currency basis [18] - GAAP EPS was $0.36 and adjusted EPS was $0.51, with a calendar shift impacting adjusted EPS growth by approximately 13% [20] Business Line Data and Key Metrics Changes - FSS U.S. organic revenue increased to $3.4 billion, a 2% growth, which would have been approximately 5% without the calendar shift [8] - International revenue reached $1.5 billion, an increase of over 13% year-over-year on an organic basis, with every country contributing to revenue growth [12] Market Data and Key Metrics Changes - The U.S. segment experienced a 1% decline in adjusted operating income, while the international segment had a year-over-year adjusted operating income growth of 12% on a constant currency basis [19] - The Workplace Experience group delivered a 17th consecutive quarter of double-digit growth, driven by new business wins and strong holiday catering activity [8] Company Strategy and Development Direction - The company is focused on maintaining high client retention rates and expanding its business in healthcare, education, and corrections sectors [5][10] - There is a strategic shift in client operations towards systemization to capture cost synergies, particularly in healthcare [101][102] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in achieving a net new target of 4%-5% for fiscal 2026, supported by strong client retention and new business opportunities [6][16] - The company anticipates continued strong revenue growth and profitability improvements driven by operational efficiencies and disciplined cost management [23][24] Other Important Information - The company is actively pursuing growth opportunities in its global supply chain and GPO network, with a focus on hospitality areas [14] - Capital expenditures were higher due to commitments associated with sizable new business wins, but are expected to normalize over the year [20][63] Q&A Session Summary Question: Competitive business wins and future trends - Management noted significant success in competitive new account wins, particularly in large organizations, and expects this trend to continue [28][29] Question: Upcoming large bidding opportunities and retention strategies - Management confirmed ongoing large bidding opportunities but did not disclose specifics due to competitive nature; retention remains a key focus [32][33] Question: Materiality of sports and leisure segment revenues - Revenue growth is broad-based across business lines, with strong performance in sports and entertainment, but no specific breakdown was provided [38][39] Question: Pricing and volume contributions to organic growth - Pricing contributed about 3% to organic growth in Q1, with expectations for similar trends throughout the year [59] Question: Impact of inflation on costs - Inflation is running in line with expectations at about 3%, with no extraordinary impacts on the profit guidance [72][73] Question: Changes in client retention and spending trends - Management reported record high retention rates and steady consumer spending, particularly in sports and entertainment [77][79] Question: Updates on the RWJBarnabas contract - The RWJBarnabas contract is expected to have a significant impact in 2026, with a staged opening beginning in summer [93][94] Question: Strategic shifts in client operations - A strategic shift is noted as clients seek to systemize operations for cost savings, particularly in healthcare [101][102]

Financial Data and Key Metrics Changes - Organic revenue for the first quarter grew by 5% to $4.8 billion, with an estimated 8% growth if not for the calendar shift [5][14] - Operating income was $218 million, slightly up from the prior year, while adjusted operating income was $263 million, up 1% on a constant currency basis [15][17] - GAAP EPS was $0.36 and adjusted EPS was $0.51, with the calendar shift impacting adjusted EPS growth by approximately 13% [17] Business Segment Data and Key Metrics Changes - FSS US organic revenue increased to $3.4 billion, or 2%, with an estimated 5% growth without the calendar shift [6] - International revenue reached $1.5 billion, an increase of over 13% year-over-year on an organic basis, marking the 19th consecutive quarter of double-digit growth [10] Market Data and Key Metrics Changes - The U.K., Spain, Germany, and Chile were highlighted as leading contributors to international revenue growth [10] - The company reported strong client retention levels across all markets, with significant new business wins in healthcare, education, and corrections in the U.S. [4][10] Company Strategy and Development Direction - The company aims for a net new target of 4%-5% in fiscal 2026, driven by strong client retention and new business opportunities [5] - There is a strategic shift in client operations towards systemization to capture cost synergies, particularly in healthcare [96][97] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in achieving full-year guidance, with expectations for organic revenue growth of 7%-9% and adjusted EPS growth of 20%-25% [19] - The company is focused on maintaining high client retention rates, which are currently better than the previous year [61] Other Important Information - The company is actively pursuing growth in its global supply chain and GPO network, with a focus on AI-driven technology to enhance efficiency [12] - Capital expenditures were higher due to commitments associated with new business wins, but are expected to normalize over the year [17][58] Q&A Session Summary Question: Competitive business wins and future expectations - Management noted significant success in competitive new account wins, particularly in large organizations, and expects this trend to continue [24][25] Question: Upcoming large bidding opportunities and retention strategies - Management confirmed ongoing large bidding opportunities but did not disclose specifics due to competitive reasons, emphasizing a strong focus on client retention [27][28] Question: Performance of specific business segments - Revenue growth is broad-based across business lines, with strong performance in both FSS US and international segments [34] Question: Pricing and volume contributions to organic growth - Pricing contributed about 3% to organic growth in Q1, with expectations for similar trends throughout the year [52][53] Question: Impact of inflation on costs - Inflation is running in line with expectations at about 3%, with no extraordinary impacts on the P&L [66][68] Question: Changes in client retention and spending trends - Management reported improved client retention and steady consumer spending trends, particularly in sports and entertainment [72][73] Question: Updates on large contracts and their impact - The RWJBarnabas contract is expected to have a significant impact in 2026, with a staged opening beginning in June [87][88]