Geek Squad团队服务
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关税冲击美国零售业 百思买(BBY.US)裁减客户服务团队
智通财经网· 2025-09-25 03:13
Core Points - Best Buy (BBY.US) is implementing layoffs across the company, including a reduction in the Geek Squad team responsible for providing technical support and repair services both in-store and at customers' homes [1] - The company spokesperson indicated that only a small number of employees would be affected by the layoffs, which are part of a restructuring effort [1] - Best Buy's total employee count exceeds 80,000, and its customer service team has historically helped the company stand out in the competitive electronics market [1] - The layoffs come as Best Buy faces challenges from tariffs and struggles to replicate the strong sales growth seen during the pandemic, with the company's stock price down 14% year-to-date as of Wednesday's close [1] - Affected employees who meet the criteria will receive severance pay as part of the restructuring [1] - Last year, during a previous restructuring, Best Buy laid off Geek Squad agents, with CEO Corie Barry stating that part of the restructuring's goal was to reallocate resources to areas like artificial intelligence [1] - In August, Best Buy reported restructuring costs of $114 million for the second quarter [1]