Summary of Selective Insurance Group (SGZ.CL) 2025 Conference Call Company Overview - **Company**: Selective Insurance Group - **Date of Conference**: September 03, 2025 Key Points Industry Insights - The insurance industry is experiencing higher paid emergence in recent accident years, particularly in commercial auto and general liability lines [2][3] - Selective Insurance has adopted a conservative approach to reserving, especially in workers' compensation, due to observed flattening frequency trends [14][15] - The company is addressing social inflationary trends impacting claims severity across its portfolio [8][30] Financial Performance - The underlying combined ratio in personal lines is reported at 82%, indicating improved profitability [50] - Year-to-date return on equity (ROE) stands at 12.3%, with a target combined ratio of 89% [35] - The company has seen a significant shift in its personal lines portfolio towards the mass affluent market, with average home values for new business around $1,000,000 [48] Reserving Philosophy - Selective Insurance emphasizes a proactive reserving philosophy, reacting quickly to adverse developments in recent accident years [20][34] - The company has increased its expected loss ratios for general liability, positioning itself better for future years [7][11] - The management believes that the current reserving practices are sound, despite market concerns [29][37] Capital Management - The company plans to return 20-25% of its earnings over time through dividends and stock buybacks, having repurchased $19.4 million in stock in the first quarter of 2025 [26][28] - Selective Insurance is cautious about making economically inefficient decisions to appease market concerns regarding reserves [29] E&S Segment Growth - The Excess and Surplus (E&S) segment has been successful, with a shift towards more property opportunities [39] - The company is expanding its non-admitted E&S products to retail distribution partners, aiming for profitable growth [40][41] Technology and AI Implementation - Selective Insurance is investing in technology to enhance agent and customer experiences, improve operational efficiency, and leverage AI for better decision-making [77][78] - The company has numerous active AI use cases and is focused on continuous improvement in data utilization [80][81] Market Positioning - The company is strategically positioned to capitalize on the mass affluent market, with plans to expand its footprint in jurisdictions not currently served [52] - Selective Insurance is focused on maintaining strong margins while navigating the challenges posed by inflation and market dynamics [54][55] Conclusion - Selective Insurance Group is navigating a complex insurance landscape with a focus on proactive reserving, capital management, and technology investments to drive future growth and profitability [85]