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US bank Truist plans GCC in Hyderabad, Infosys likely to bid
MINTยท 2025-09-16 11:20
Core Insights - Truist Financial Corp. plans to establish a tech centre in Hyderabad, marking its entry into India's global capability centre (GCC) landscape [1] - The bank has invited IT outsourcers to submit proposals for setting up the tech centre, with Infosys likely being a key contender [2] - The GCC will be developed in two phases, starting with an interim centre for around 1,000 employees, followed by a permanent centre [3][4] Company Plans - Truist aims to hire approximately 1,000 employees in the first year and an additional 2,000 over the next two years [4] - The centre will operate on a build-operate-transfer basis, allowing companies to manage the tech centre before handing it back to Truist [5] - Companies are required to submit three-year and five-year plans for the GCC setup, with roles spanning engineering to finance [5] Financial Context - Infosys, which generates over 25% of its revenue from banks, is seeking upwards of $250 million to manage the centre for three to five years [3][6] - Truist reported $20.14 billion in revenue last year, a decrease of 0.5%, with net interest income at $14.3 billion, down 3% year-on-year [6] Industry Trends - The establishment of GCCs by large financial institutions may impact traditional IT vendors negatively, as they may lose business [7] - Other financial services firms, like State Street Corporation, are also reducing reliance on IT vendors by bringing IT work in-house [8] - Despite concerns, some IT companies are optimistic about their prospects, with Infosys recently winning a contract to set up a GCC for a large manufacturing client [10] Market Landscape - India currently hosts over 1,760 GCCs, with projections to reach 2,200 by March 2030, generating significant export revenue for the IT sector [13] - Hyderabad is becoming a preferred location for GCCs due to less congestion compared to Bengaluru and favorable state policies [14]