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New Survey Reveals Americans Want More Personalized Care Insights from their Health Tech
Prnewswireยท 2025-10-09 13:00
Core Insights - The Verily Consumer Survey indicates a strong consumer demand for personalized health recommendations, easier access to health records, and streamlined health technology experiences [1][2][4] Survey Overview - The survey was conducted online in July 2025, involving over 2,000 U.S. adults who own smartphones and make healthcare decisions [3][11] - Respondents expressed a desire for health technology solutions that enhance their engagement and control over health decision-making [3][4] Consumer Preferences - 76% of respondents want an app that helps them understand their health over time, while 75% desire personalized health recommendations from healthcare professionals [6] - 81% believe that easier access to health information would increase their sense of control over their health [6] - 82% wish to access all their health information in one place, with 36% using multiple platforms across different healthcare providers [6][7] Current Technology Usage - 73% of respondents use at least one online patient portal, and 47% use health wearable tracking devices [7] - 60% actively seek new digital health tools, but 59% find it challenging to navigate health records due to lack of consolidation [7][8] Challenges Identified - 64% of users find current health apps frustrating, primarily due to lack of integration and inaccurate information [7] - 62% of online portal users experience issues like forgotten passwords, and 41% feel overwhelmed by the number of portals [7] Health Conditions Impact - 37% of respondents reported having at least one cardiometabolic condition, and those with such conditions are more likely to use multiple online patient portals and express frustration with current health apps [8] Industry Opportunities - The survey highlights a significant opportunity for the health technology industry to provide more integrated, personalized, and trustworthy digital care solutions [4][9]