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Wells Fargo's CEO calls out 'subpar' home lending returns
American Banker· 2025-12-10 21:56
Core Insights - Wells Fargo's home lending business is underperforming, with CEO Charlie Scharf describing its returns as "subpar" and indicating a need for potential remedies [2][9] - The bank is transitioning its home lending division to a smaller operation with higher profitability, following a strategic pivot announced nearly three years ago [3][4] Home Lending Performance - The residential mortgage portfolio decreased by 10% from $222.5 billion at the end of 2022, with originations dropping from $14.6 billion in Q4 2022 to $7 billion by September 30, 2025 [4][5] - Compared to pre-pandemic levels, the decline in mortgage originations is significant, falling from $58 billion in Q3 2019 [5] Strategic Changes - Since 2023, Wells Fargo has exited mortgage correspondent lending and reduced its servicing activities, reflecting a broader trend among major U.S. banks to scale back home lending [5][6] - The bank's downsizing is particularly notable given its historical position as the top home lender in the industry [6] Overall Consumer Prospects - Despite challenges in home lending, Wells Fargo's overall consumer prospects are positive, with resilient household spending and growth in auto lending and card businesses [7][9] - Scharf noted improvements in consumer spending, deposit balances, and investment balances, indicating a strong financial position [8][9]