Business Transformation & Strategy - ScanSource has transformed from a traditional hardware distributor to an innovative hybrid distributor with a focus on specialty device distribution and fast-growing recurring revenue[6] - The company aims to drive sustainable profitable growth by orchestrating hybrid technology solutions through a rapidly growing ecosystem of suppliers and channel partners[16] - A key mid-term goal is to increase recurring revenue as a percentage of gross profits to over 30%[22, 72] Financial Performance & Metrics - Recurring revenue has seen rapid growth, increasing from $0 million in FY16 to $111 million in FY24[13] - Gross profit margin has expanded from 9.7% in FY16 to 12.2% in FY24, representing a +259 bps increase[13] - In Q3 FY25, total recurring revenue reached $39.6 million, a 41% year-over-year increase[24] - The company maintains a strong balance sheet with a net leverage ratio of (0.1)x in Q3 FY25, $146 million in cash and cash equivalents, and $350 million in credit facility availability[56] Market Position & Opportunities - ScanSource is positioned as a leading hybrid distributor, offering a diverse ecosystem of partners and technologies[10, 11] - The company differentiates itself through unmatched hybrid distribution capabilities, focusing on complex, niche markets[41, 42] - Intelisys, a technology services distributor, contributes approximately 90% of the Intelisys & Advisory segment's gross profit, with annualized net billings of approximately $2.86 billion[11, 32]