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IBM Study: Businesses View AI Agents as Essential, Not Just Experimental
Prnewswireยท 2025-06-10 12:00
Core Insights - Enterprises are expected to significantly scale AI-enabled workflows, with a projected increase from 3% today to 25% by the end of 2025 [2][6] - 70% of surveyed executives consider agentic AI important for their organization's future, indicating a trend towards experimentation with AI technologies [2][5] - The study highlights that 83% of respondents anticipate AI agents will enhance process efficiency and output by 2026 [3] AI Adoption and Benefits - The top five benefits driving the adoption of agentic AI systems include improved decision-making (69%), cost reduction through automation (67%), competitive advantage (47%), scaled employee experience (44%), and improved talent retention (42%) [6][7] - AI investment is projected to grow from 12% of IT spend in 2024 to 20% by 2026, reflecting AI's transition from experimentation to a core business strategy [7] - The proportion of organizations using an ad hoc approach to AI has decreased from 19% to 6%, indicating increased confidence in AI-driven transformation [7] Methodology and Research Background - The study was conducted by the IBM Institute for Business Value in partnership with Oxford Economics, utilizing two surveys involving 2,900 executives across various industries and regions [8] - The surveys explored AI's impact on business operations, including revenue, profitability, productivity, and resource efficiency [8]