The Insurance Council of Australia (ICA) is collaborating with Shift Technology and EXL to establish a new insurance fraud detection platform. The initiative will make it possible for insurers across the country to share data on fraudulent claims and coordinate investigations, beginning with car insurance as the first area of focus. This platform will be developed in partnership with the Insurance Crime Intelligence Network of Australia (ICINA), ICA’s counter-fraud and scams division. It will support se ...