Core Insights - IntouchAI has been recognized as a Major Contender in the Everest Group Conversational AI and AI Agents in CXM Products PEAK Matrix® Assessment 2025, indicating its strong position in the market [1] Company Summary - IntouchCX is a global leader in customer experience management and automation, showcasing its commitment to advancing technology in the field [1] - The recognition highlights IntouchAI's technology maturity and architectural depth, emphasizing its capability to implement Conversational AI and AI Agents at an enterprise scale [1]