WINNIPEG, Manitoba--(BUSINESS WIRE)--IntouchCX, a global leader in customer experience management and automation, announced that IntouchAI, and its solution suite, has been named a Major Contender in the Everest Group Conversational AI and AI Agents in CXM Products PEAK Matrix® Assessment 2025. This distinction highlights IntouchAI's technology maturity, architectural depth, and ability to operationalize Conversational AI and AI Agents at enterprise scale across the customer and agent lifecycle. ...