Core Insights - Triangle Credit Union has selected Jack Henry's Symitar platform to enhance member services and maintain competitive positioning in the market [1][3] Company Overview - Triangle Credit Union operates eight branches and serves nearly 58,000 members, managing $839 million in assets, a significant increase from $70 million in assets in 1993 [2] - The credit union offers a comprehensive range of personal and business financial services, focusing on progressive and cost-efficient solutions [2] Technology Adoption - Triangle Credit Union sought a reliable technology provider to support its growth and service expansion, valuing Jack Henry's open infrastructure for third-party integrations [3] - The credit union aims to streamline its business lending processes by utilizing Jack Henry LoanVantage, replacing multiple vendors with a single platform [3] Decision-Making Process - The decision to partner with Jack Henry involved thorough stakeholder feedback, ensuring all departments contributed to the selection process [4] - The culture and support provided by Jack Henry, including transparent communication and accessibility to executives, were significant factors in the decision [4] Future Outlook - Jack Henry's technology infrastructure is expected to shape the future of Triangle Credit Union, supporting its business goals and competitive position [5] - Triangle plans to adopt the cloud-native, API-first Jack Henry Platform to unify its services into a single ecosystem for innovation [4]