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Learning Tools Expand with AI to Meet Evolving Needs, ISG Says
Businesswire· 2025-10-01 14:00
Core Insights - Enterprises are increasingly seeking learning management systems (LMS) that ensure compliance while providing modern learning experiences [1][21] - There is a demand for unified platforms that can deliver engaging learning experiences to various audiences while maintaining compliance features [2][3] Learning Management Systems and Learning Experience Platforms - The research indicates a convergence between LMS and learning experience platforms (LXP), with organizations preferring a single system that enforces learning policies and prepares for audits [2][3] - Companies are looking for platforms that integrate with human capital management and other systems to streamline operations [2][4] User Expectations and System Features - Evolving user expectations are reshaping LMS platforms, with employees desiring personalized, consumer-grade interfaces and options tailored to their skill levels [3] - Employers are seeking comprehensive views of learning across organizations to identify skill coverage and risk hotspots, aiming to activate skills and reduce risks [3] Extended-Enterprise Capabilities - Companies are increasingly interested in a single learning platform that serves both internal employees and external audiences, which can reduce operational overhead and ensure data coherence [4] Future Trends in Learning Platforms - By 2027, it is predicted that one-third of enterprises will utilize LMS and LXP platforms with ontologies that define relationships among skills and roles, optimizing learning paths and improving employee engagement [5] - Enterprises are moving towards comprehensive learning and development suites that integrate core LMS functions, experience features, and AI capabilities for personalized recommendations [6] Evaluation of Software Providers - The ISG Buyers Guides for Learning and Development evaluated 31 software providers across three categories: Learning Management Systems, Learning and Development Suites, and Learning Content Platforms [7][8] - Oracle, Cornerstone, and Schoox were recognized as Overall Leaders in their respective categories, with Oracle leading in multiple evaluation categories [9][10][11] Importance of Learning in Organizations - Learning is increasingly viewed as an integral part of everyday work, necessitating continuous guidance for employee potential aligned with organizational needs [12]