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TTEC Takes Home Seven Stevie® Awards for Pioneering AI-Driven Customer Experience and Sales Excellence
Globenewswire· 2026-03-10 13:23
Core Insights - TTEC has won multiple honors at the 2026 Stevie Awards for Sales & Customer Service, including three Gold, one Silver, and three Bronze awards, highlighting its innovation in AI-driven customer experience and sales excellence [6][14]. Awards and Recognitions - TTEC's Learning Wizard Suite received a Gold award for Customer Service or Call Center Training Practice of the Year, recognized for accelerating associate readiness and enhancing frontline performance [7]. - Natalia Woźniak was awarded Gold as Sales Representative of the Year for her sustained excellence and leadership [7]. - Batuhan Yorgancilar earned Gold as Rising Star in Sales (Under 30) for his impactful contributions to emerging sales programs [8]. - TTEC Poland received a Silver award for Best Use of Thought Leadership in Complex Sales, showcasing its innovative approach to navigating complex enterprise environments [9]. - TTEC Greece was recognized with a Bronze award for Achievement in Global Customer Service Excellence, emphasizing its scalable multilingual customer experience delivery model [15]. - The SmartHire solution was awarded Bronze for Best Use of AI Integration in Contact Centers, demonstrating TTEC's commitment to leveraging AI for optimizing hiring processes [15]. Company Strategy and Vision - TTEC's President John Abou emphasized the importance of combining innovative AI solutions with human expertise to achieve measurable outcomes, particularly as enterprises undergo AI transformation [11]. - The Stevie Awards celebrate organizations that drive measurable impact and innovation across industries, aligning with TTEC's mission to enhance customer experience through advanced technology [11].