Summary of the Conference Call Company Overview - The company operates in the prepaid wireless market in the United States, catering to approximately 100 million prepaid wireless subscribers, primarily targeting the blue-collar working class and government-subsidized demographics [3][4] - The company has integrated with AT&T as a Mobile Virtual Network Operator (MVNO), with the MVNO market projected to grow from $30 billion in 2023 to nearly $53 billion by 2031 [4] Distribution and Growth Strategy - The company currently has around 9,000 retail points for distribution, with a goal to expand to over 100,000 stores [6][8] - The target market frequently visits local community stores, which are crucial for the company's distribution strategy [6][7] - The company aims to help store owners increase revenue through transactions and foot traffic [7] Revenue Channels - The company has three main revenue channels from its contract with AT&T: 1. **Prepaid Brand (LinkUp)**: Competing with other prepaid companies like Cricket and Boost [10] 2. **Government Subsidized Channel (Torch Wireless)**: Focused on the Lifeline program, which provides free connectivity to eligible households [11][12] 3. **Wholesale to Other Wireless Companies**: The company is integrating with other MVNOs on its platform [13][14] Financial Performance and Projections - The company is confident in its revenue guidance due to a strong team with extensive experience in the prepaid market [15][16] - The Lifeline program is expected to scale faster than previous programs, with projections for cash flow positivity by the end of 2025 [18][26] - The company is currently seeing subscriber growth in the thousands per day, with a focus on states that offer higher payments under the Lifeline program [24][25][26] Market Dynamics - The prepaid wireless industry is relatively new, having gained significant traction since 2009, indicating potential for continued growth [16] - The company has diversified its revenue streams to avoid reliance on a single channel, which mitigates risks associated with funding uncertainties [21] Future Outlook - The company anticipates exponential growth as it scales its four revenue channels, all of which are recurring revenue models [23][24] - There is a strong emphasis on real-time visibility of growth metrics to keep shareholders informed [24][25] Conclusion - The company is positioned for significant growth in the prepaid wireless market, with a robust strategy to expand its distribution network and diversify its revenue streams, while leveraging its partnership with AT&T to enhance its service offerings and market reach [4][10][21]

Core Insights - SurgePays, Inc. will participate as a gold sponsor in the All Wireless and Prepaid Expo, showcasing its innovative products and services [1][2] Product Offerings - SurgePays will introduce its "phone-in-a-box" prepaid service smartphones, designed for convenience stores and non-wireless retail channels, operating on the AT&T network [3] - Each smartphone comes preloaded with a SIM card, offering the first month of prepaid service with 12 gigabytes of domestic data and unlimited voice and text within the U.S., Canada, and Mexico [4] - The ClearLine business unit will demonstrate its point-of-sale apps, which facilitate in-store marketing campaigns, loyalty program enrollment, and customer engagement through NFC and QR codes [5] Marketing Initiatives - SurgePays will distribute samples of its ClearLine NFC Card, a digital smartcard that allows users to share their digital profiles easily without needing an app [6] - A workshop titled "Real-Time Marketing Magic - Engaging Customers at the Moment of Impact" will be conducted by SurgePays' VP of Product, focusing on strategies to engage customers effectively [7] Company Overview - SurgePays, Inc. is a wireless, fintech, and point-of-sale company that aims to provide mobile connectivity and financial services to underserved communities, operating as both a mobile virtual network operator (MVNO) and mobile virtual network enabler (MVNE) [9]

Core Viewpoint - SurgePays, Inc. has launched a new line of "phone-in-a-box" prepaid smartphone kits aimed at convenience stores and non-wireless retail channels, enhancing accessibility to mobile services for consumers [1][2][3]. Company Overview - SurgePays, Inc. operates as a wireless, fintech, and point-of-sale technology company, focusing on providing mobile connectivity and financial services to underserved communities [6]. - The company functions as both a mobile virtual network operator (MVNO) and a mobile virtual network enabler (MVNE), offering its own wireless brand and backend infrastructure to other providers [6]. Product Details - The new smartphone kits are branded under SurgePays' LinkUp Mobile MVNO and utilize the AT&T network, featuring a preloaded SIM card and the first month of service, which includes 12 gigabytes of data and unlimited voice and text in the U.S., Canada, and Mexico [3][5]. - The standard monthly service cost for the featured plan is $30, with options for different service levels starting from the second month [5]. Market Strategy - SurgePays aims to simplify the wireless market entry for convenience stores, allowing them to sell these smartphone kits with ease, similar to selling common retail items [4]. - The point-of-sale platform used by SurgePays enables retailers to facilitate SIM activations and service renewals, promoting repeat sales and customer retention [5]. Product Specifications - The "Better Phone" features a 6.3-inch HD IPS screen, 32GB internal storage, 2GB RAM, a 5MP rear camera, and a 3000mAh removable battery [8]. - The "Best Phone" includes a 6.5-inch HD IPS screen, 32GB internal memory, 3GB RAM (expandable), an 8MP rear camera, and a 3000mAh removable battery [8].

Financial Data and Key Metrics Changes - For Q1 2025, the company reported revenue of $10.6 million, a decrease from $31.4 million in Q1 2024, primarily due to the shutdown of the ACP federal funding [18][20] - Gross profit was a loss of $2.9 million in Q1 2025 compared to a gross profit of $8.2 million in Q1 2024, largely due to the cessation of ACP funding [19][20] - The net loss for Q1 2025 was $7.6 million, translating to a loss per share of negative $0.38, significantly impacted by the end of federally funded ACP [20] Business Line Data and Key Metrics Changes - Platform service revenue grew to $8.3 million in Q1 2025 from $2.5 million in Q1 2024, attributed to the hiring of a new sales director [18][19] - The company has onboarded three MVNOs with two more in the integration pipeline, collectively serving hundreds of thousands of subscribers [11][26] Market Data and Key Metrics Changes - The company shipped over 210,000 SIM cards to customers and retail partners, with an additional 290,000 in inventory and 250,000 more expected before May [8][9] - The distribution model includes over 9,000 community-focused stores nationwide, enhancing local engagement and transaction efficiency [9] Company Strategy and Development Direction - The company aims to target $200 million in revenue for the twelve-month period ending April 2026 and expects to be operating cash flow positive by the end of 2025 [6][17] - A strategic partnership with AT&T was launched, providing access to a reliable network and enabling the company to offer backend telecom infrastructure to MVNOs [7][10] - The company is focused on scaling its distribution network to 100,000 locations by the end of 2026, leveraging various product offerings to penetrate the market [46][49] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's growth trajectory, emphasizing the importance of the recent financing to support expansion efforts [16][23] - The management noted that economic conditions may enhance the demand for their services, particularly among underserved communities [39][40] - There is optimism regarding potential enhancements to the Lifeline program, which could increase revenue opportunities [52][53] Other Important Information - The company closed a $6 million financing deal, which is expected to provide flexibility for rapid execution of growth plans [16][20] - SG&A expenses decreased by 28.6% year-over-year to $4.4 million in Q1 2025, reflecting cost management efforts [19] Q&A Session Summary Question: Timeline for MVNE revenue - Management indicated that revenue from MVNE partners should start appearing in Q2 as they activate and transition to new SIM card inventory [26] Question: Distribution of SIM cards - The distribution strategy involves a triage approach to ensure inventory is available for various channels, including government subsidized programs and retail networks [28][29] Question: Economics of MVNE partnerships - Management noted that the revenue model varies by MVNO type, making it challenging to provide a one-size-fits-all revenue projection [31][32] Question: Economic outlook for convenience store owners - Management observed that economic downturns often increase demand for their services, as underserved communities seek value alternatives [38][39] Question: Strategy to reach 100,000 locations - Management confirmed visibility into achieving the goal through various partnerships and product offerings, with a target timeline by the end of 2026 [46][49]

Financial Data and Key Metrics Changes - For Q1 2025, the company reported revenue of $10.6 million, a decrease from $31.4 million in Q1 2024, primarily due to the shutdown of the ACP federal funding [18] - Gross profit was a loss of $2.9 million in Q1 2025 compared to a gross profit of $8.2 million in Q1 2024, largely due to the cessation of ACP funding [19] - The net loss for Q1 2025 was $7.6 million, translating to a loss per share of negative $0.38, significantly impacted by the end of federally funded ACP [20] Business Line Data and Key Metrics Changes - Platform service revenue grew to $8.3 million in Q1 2025 from $2.5 million in Q1 2024, attributed to the hiring of a new sales director [18] - The company has onboarded three MVNOs with two more in the integration pipeline, collectively serving hundreds of thousands of subscribers [11] Market Data and Key Metrics Changes - The company shipped over 210,000 SIM cards to customers and retail partners since the soft launch, with an additional 290,000 SIMs in inventory [7] - The company aims to reach a target of 800,000 SIM cards distributed or in inventory by June 2025 [26] Company Strategy and Development Direction - The company is transitioning from a reseller to a platform and from a distributor to a telecom partner, focusing on high growth and high impact [17] - A new product, "Phone in a Box," was launched, allowing convenience stores to sell and activate wireless service easily, which is expected to enhance revenue for both the stores and the company [12][13] - The company is targeting a near-term goal of 100,000 locations operating on its platform, currently at about 9,000 locations [14][44] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's strategy and long-term value creation, emphasizing a disciplined approach to growth [23] - The company believes that economic challenges may increase demand for its services, as underserved customers look for more affordable wireless options [39][40] - Management is optimistic about the potential for an enhanced Lifeline product, which could increase revenue opportunities [50] Other Important Information - The company closed a $6 million financing deal, which is expected to provide the flexibility to execute its growth strategy without diluting shareholder equity [16][20] - SG&A expenses decreased by 28.6% year-over-year to $4.4 million in Q1 2025, reflecting cost management efforts [19] Q&A Session Summary Question: Timeline for MVNE revenue from partners - Revenue from MVNE partners is expected to start flowing in Q2 2025 as they activate and transition to the company's SIM cards [25] Question: Distribution of SIM cards among subscribers - SIM cards will be distributed across various channels, including government subsidized programs, retail networks, and new MVNE partners [27][28] Question: Economics of MVNE subscribers - The economics vary by MVNO type, and while it's challenging to model exact revenue per subscriber, the company aims for a healthy margin per subscriber [30][34] Question: Economic outlook for convenience store owners - The company sees stability in underserved communities, with economic challenges potentially increasing demand for its services [38][39] Question: Strategy to reach 100,000 locations - The company has visibility into its pipeline and is leveraging multiple products to onboard new locations, aiming for this goal by the end of 2026 [44][47]

Core Insights - SurgePays has completed its integration with AT&T and launched its services nationwide, positioning the company for significant growth [1][2] - The company aims to generate over $200 million in revenue over the next 12 months starting April 1, 2025, with expectations of positive operating cash flow by year-end [1][6] Financial Performance - For Q1 2025, SurgePays reported revenues of $10.58 million, a decrease from $31.43 million in Q1 2024 [12][14] - The company incurred a net loss of $7.64 million in Q1 2025, compared to a net income of $1.22 million in the same period last year [14] - Cash and cash equivalents as of March 31, 2025, were $5.4 million, down from $11.79 million at the end of 2024 [12] Operational Highlights - SurgePays shipped over 250,000 SIM cards and has an additional 290,000 in inventory, with plans to ship another 250,000 by June 2025 [8] - The company has fully integrated three MVNOs and is onboarding two more, expanding its MVNE pipeline [8] - The launch of the "Phone in a Box" product exceeded expectations, selling out 2,600 smartphones in under 30 days [8] Strategic Developments - SurgePays secured $7 million in financing, including $6 million in cash, to support its growth initiatives [2][8] - The transition from a reseller model to a direct carrier partner is seen as a transformative milestone for the company [2] - The company is focused on scaling its MVNO and POS platforms, anticipating significant revenue growth and margin expansion [6][7]

Financial Data and Key Metrics Changes - In 2024, the company reported revenues of $60.9 million, a decrease of 56% compared to $137.1 million in 2023, primarily due to the shutdown of the Affordable Connectivity Program (ACP) federal funding [19][20] - Gross loss was $14.3 million in 2024, compared to a gross profit of $35.6 million in 2023, significantly impacted by the end of ACP funding [21][24] - The net loss for 2024 was $45.7 million, translating to a loss per share of $2.39, adversely affected by the cessation of ACP [24] Business Line Data and Key Metrics Changes - The platform service revenue grew to $17.4 million in 2024 from $11.3 million in 2023, driven by a new sales director [20] - The top-up platform experienced over 300% revenue growth from Q1 to Q4 in 2024, indicating strong activation readiness [14] Market Data and Key Metrics Changes - The company has built a retail distribution network of nearly 9,000 convenience community stores nationwide, enhancing its market presence [8] - The company expects to ship 250,000 to 300,000 SIMs per month moving forward, reflecting strong demand [17][38] Company Strategy and Development Direction - The company aims to transition subscribers to either the non-subsidized MVNO business model (LinkUp Mobile) or into another subsidized program (Lifeline) [21][24] - A multiyear agreement with AT&T was announced, providing customers with access to the largest wireless network, which is expected to drive growth [16] - The company is focusing on a diversified revenue model, emphasizing the importance of not relying on a single revenue stream [10][12] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in achieving over $200 million in revenue over the next twelve months, with expectations of exiting 2025 cash flow positive [18] - The management noted that economic conditions could lead consumers to seek value, which may benefit the company's offerings [70][72] Other Important Information - SG&A expenses increased by 57% year-over-year, primarily due to additional non-cash stock compensation for management [22] - The company is prioritizing cash allocation to finance the transition of subscribers and establish the Linco Mobile brand [26] Q&A Session Summary Question: Inquiry about SIM card orders and delivery - Management confirmed that SIM card activation was historically dependent on physical SIM cards, but now eSIM capabilities have been added to bypass physical cards [32] Question: Clarification on projected revenue of $200 million - The projected revenue of over $200 million is for the next twelve months starting from April 1, 2025 [39][43] Question: Economics and margin profile of SIM cards - The blended average margin for LinkUp Mobile is expected to be between $8 to $15 per subscriber, with various margins for different plans [50] Question: Composition of revenue target for the next twelve months - Over 50% of the projected revenue will come from the wireless segment, primarily from LinkUp Mobile and Lifeline [55] Question: Economic outlook for the working class - Management noted that economic tightness often leads consumers to seek value, which could positively impact the company's business [70][72] Question: Strategy for converting ACP customers - Approximately one-third of the 280,000 ACP customers have been converted to Lifeline, with efforts ongoing to transition the remaining customers [80][86]