Driven Brands Conference Call Summary Company Overview - **Company**: Driven Brands (NasdaqGS:DRVN) - **Date**: December 03, 2025 - **Speakers**: Danny Rivera (President and CEO), Mike Diamond (Executive VP and CFO) Key Points Industry and Business Transformation - Driven Brands is undergoing a transformation focused on growth and cash generation, particularly after selling its U.S. and international car wash businesses, which did not align with its core growth and cash strategy [4][5][6] - The company aims to concentrate on its franchise businesses, which have a strong margin profile, particularly in the oil change sector [5][11] Financial Strategy and Leverage - Driven Brands is committed to reducing its net leverage to three times by the end of 2026, with the recent sale expected to accelerate this process by approximately 0.3 times [7][8][9] - The company plans to use cash from the sale to pay down debt and improve its balance sheet [7][8] Growth and Cash Framework - The growth strategy is anchored in the success of the Take 5 oil change business, which has expanded from 40 locations in 2016 to approximately 1,350 locations, with plans to reach 2,500 units [11][23] - The company is focused on maintaining a balance between growth and cash generation, with a target of opening over 150 locations annually [14][23] Performance Metrics - Driven Brands reported a 19th consecutive quarter of positive same-store sales growth, with Take 5 achieving a 21st consecutive quarter of growth [16] - Take 5 has seen a 7% increase in Q3, while the franchise segment grew by 1% [20] Market Dynamics - The company operates in a non-discretionary service category, which provides resilience against economic cycles, as car maintenance remains essential [16][21] - Despite some choppiness in Q4, the company remains optimistic about its guidance and overall performance [20][21] New Service Rollouts - Driven Brands has successfully introduced new services, such as differential fluid service, which has been well-received by customers, maintaining high Net Promoter Scores (NPS) [28][29] - The company has increased attachment rates for additional services from mid-30s to low 50s since acquiring Take 5 [29][30] Collision and Glass Segments - The collision industry is facing challenges, including inflation and high total loss rates, but Driven Brands continues to gain market share [49][50][51] - The newly established glass division, Autoglass Now, is expected to grow through strategic acquisitions and partnerships, with a focus on insurance and commercial deals [40][41][42] Long-term Vision - Driven Brands aims to maintain a diversified portfolio, with a focus on franchise growth while balancing company-owned locations [57][58] - The company is committed to a long-term vision of expanding its franchise network while ensuring strong unit economics [59][60] Conclusion - Driven Brands is positioned for continued growth through strategic divestitures, a focus on core businesses, and a commitment to improving its financial metrics. The company remains optimistic about its future prospects and the resilience of its business model in the face of economic challenges [70][71]

Financial Data and Key Metrics Changes - Driven Brands reported approximately $6.5 billion in system-wide sales and $2 billion in revenue, primarily from non-discretionary services [4][5] - The company aims for mid-30% EBITDA margins, with some quarter-over-quarter variations noted [41][42] Business Line Data and Key Metrics Changes - Take 5 Oil Change has grown from 40 units in 2016 to 1,300 locations today, with system-wide sales expected to reach $1.4 billion [9] - Same-store sales growth for Take 5 has been in the mid to high single-digit range, driven by store maturation, new store openings, and increased ticket sizes [12][13][14] - Non-oil change revenue currently accounts for about 20% of sales, with an attach rate in the upper 40% [15][17] Market Data and Key Metrics Changes - The collision repair industry is facing a 10% year-over-year decline in estimate counts, attributed to claim avoidance and high total loss rates [48] - The average age of vehicles in the U.S. is at an all-time high of 12.8 years, benefiting maintenance businesses like Meineke [54] Company Strategy and Development Direction - Driven Brands focuses on growth through Take 5, with plans to open over 150 new locations annually, primarily through franchising [25][36] - The company is committed to maintaining its promise of a 10-minute oil change experience while exploring new service offerings that fit operational and financial criteria [26][27] Management's Comments on Operating Environment and Future Outlook - Management reiterated a positive outlook for the second half of the year despite some headwinds, particularly in discretionary spending [69] - The company believes it can thrive in the automotive service market through the 2020s and 2030s, even with the rise of electric vehicles [31] Other Important Information - Driven Brands operates a diversified platform, with only one business segment exposed to electric vehicles, while the rest remain EV-agnostic [29] - The franchise segment generates robust cash flow and EBITDA margins north of 60%, which supports growth in other areas [43][44] Q&A Session Summary Question: What is the outlook for the core consumer in the second half of the year? - Management reiterated their outlook, noting some headwinds but feeling comfortable with their projections [69] Question: How does pricing impact your business? - The company has not had to pass along price increases due to its non-discretionary nature, with growth driven by premiumization rather than price hikes [72] Question: What is the expectation for market consolidation in the industry? - The trend of consolidation among a few players acquiring smaller ones is expected to continue, without significant acceleration [74]

Financial Data and Key Metrics Changes - Driven Brands reported approximately $6.5 billion in system-wide sales and $2 billion in revenue, primarily from non-discretionary services [4][5] - The company aims for mid-30% EBITDA margins, with some quarter-over-quarter variations noted [42][43] Business Line Data and Key Metrics Changes - Take 5 Oil Change has grown from 40 units in 2016 to 1,300 locations today, with system-wide sales projected to reach $1.4 billion [9] - Same-store sales growth for Take 5 has been consistent in the mid to high single-digit range, driven by store maturation, advertising, and premiumization of services [12][14] - Non-oil change revenue currently accounts for about 20% of total revenue, with an attach rate in the upper 40% [15][16] Market Data and Key Metrics Changes - The collision repair industry is facing a 10% year-over-year decline in estimate counts, attributed to claim avoidance and high total loss rates [49] - The average age of vehicles in the U.S. is at an all-time high, benefiting vehicle maintenance services like Meineke [55] Company Strategy and Development Direction - Driven Brands focuses on growth through new unit openings, targeting 150+ locations annually, with a preference for a 2:1 ratio of franchise to company-operated stores [25][36] - The company is committed to maintaining its promise of a 10-minute oil change experience while exploring new service offerings that align with operational and financial fit [26][27] Management's Comments on Operating Environment and Future Outlook - Management reiterated a positive outlook for the second half of the year despite some headwinds, particularly in discretionary spending [70] - The company believes it can thrive in the automotive service market through the 2020s and 2030s, even with the rise of electric vehicles [31] Other Important Information - Driven Brands operates a diversified platform, with only a portion of its business exposed to electric vehicles, while the rest remains EV-agnostic [29] - The company has a strong cash flow generation from its franchise segment, which supports growth initiatives in higher-margin businesses like Take 5 [44][58] Q&A Session Summary Question: What is the outlook for the core consumer in the second half of the year? - Management reiterated their outlook for the second half, noting some headwinds but feeling comfortable with their projections [70] Question: How do you see pricing elasticity affecting your business? - The company noted that it operates in a non-discretionary market, allowing for price adjustments without significant elasticity response [73][74] Question: What are the expectations for market consolidation in the industry? - Management expects the trend of consolidation among a few players to continue, without significant acceleration [75]

Financial Data and Key Metrics Changes - Driven Brands reported approximately $6.5 billion in system-wide sales and $2 billion in revenue, primarily from non-discretionary services [4][5] - The company aims for mid-30% EBITDA margins, with some quarter-over-quarter variations noted [42][43] Business Line Data and Key Metrics Changes - Take 5 Oil Change has grown from 40 units in 2016 to 1,300 locations today, with system-wide sales projected to reach $1.4 billion [9] - Same-store sales growth for Take 5 has been consistent in the mid to high single-digit range, driven by store maturation, advertising, and premiumization of services [12][14] - Non-oil change revenue currently accounts for about 20% of total revenue, with an attach rate in the upper 40% [15][16] Market Data and Key Metrics Changes - The collision repair industry is facing a 10% year-over-year decline in estimate counts due to claim avoidance and high total loss rates, but Driven Brands is gaining market share [49][50] - The average age of vehicles in the U.S. is at an all-time high, benefiting vehicle maintenance services like Meineke [55] Company Strategy and Development Direction - Driven Brands plans to open over 150 new locations annually, with a focus on franchise growth, aiming for a two-to-one ratio of franchise to company-operated stores [25][36] - The company is committed to maintaining its promise of a 10-minute oil change experience while exploring new service offerings that fit operational and financial criteria [26][27] Management's Comments on Operating Environment and Future Outlook - Management reiterated a positive outlook for the second half of the year despite some headwinds, particularly in discretionary spending [70] - The company believes it can thrive in the automotive service market through the 2020s and 2030s, even with the rise of electric vehicles [31] Other Important Information - Driven Brands' franchise segment generates robust cash flow with EBITDA margins exceeding 60%, which supports growth in other areas like Take 5 [44][58] - The company is leveraging its position in the fragmented auto glass market, focusing on insurance and commercial opportunities for growth [63][66] Q&A Session Summary Question: What is the outlook for the core consumer in the second half of the year? - Management reiterated their outlook for the second half, noting some headwinds but feeling comfortable with their projections [70] Question: How do you see pricing elasticity affecting your business? - The company noted that they operate in a non-discretionary market, allowing them to pass along prices if necessary, but they have not had to do so significantly [73][74] Question: What are your expectations for market consolidation in the industry? - Management expects the trend of consolidation among a few players to continue, without significant acceleration or deceleration [75]