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ServiceTitan Introducing the Next Evolution of AI at Pantheon 2025 Keynote Sessions
Globenewswire· 2025-09-18 13:00
Core Insights - ServiceTitan is launching a suite of AI-powered tools, including Atlas, to automate contractors' back office operations from initial contact to final invoicing [1][6] - Atlas is designed to function as a highly capable assistant, allowing contractors to interact using natural language for various tasks such as running reports and dispatching technicians [2][3] - The introduction of Atlas aims to transform the operational dynamics of the trades industry, enabling contractors to focus on their core tasks while the AI manages other business functions [3][6] AI-Powered Features - Atlas can autonomously manage marketing spend and trigger campaigns based on demand fluctuations, enhancing profitability and decision-making speed for contractors [5] - The AI tools will facilitate automation in office workflows, including invoice reviews, scheduling, and customer interactions, leading to improved operational efficiency [8] - Key insights will be surfaced by the AI, such as booking rate dips and profitability recommendations, allowing for smarter business decisions [8] Industry Impact - The trades industry is characterized as resilient, with AI expected to significantly change operational methods rather than replace contractors [6] - ServiceTitan's new Max Program is introduced to accelerate AI automation for contractors, ensuring they fully leverage the platform's capabilities for optimal ROI [6] - The company emphasizes the importance of adapting to AI advancements for contractors to thrive in a competitive landscape [6]