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S&P Global Mobility 2025 Loyalty Awards Reveal Divergent Paths to Customer Retention; General Motors and Tesla Secure Top Honors
Prnewswire· 2026-01-14 15:30
Core Insights - S&P Global Mobility announced the winners of its 30th annual Automotive Loyalty Awards, with General Motors and Tesla receiving the top awards for customer retention [1][2] Group 1: Awards and Winners - General Motors won the 'Overall Loyalty to Manufacturer' award for the 11th consecutive year [2][8] - Tesla secured the 'Overall Loyalty to Make' award for the fourth consecutive year [2][8] - The awards were based on an analysis of 13.6 million new retail vehicle registrations in the U.S. from October 2024 through September 2025 [2][10] Group 2: Market Analysis - The analysis indicates that the market is rewarding manufacturers with broad portfolios, emphasizing the importance of customer retention as a performance indicator [3][4] - The competition for awards was intense, with several categories decided by less than one percentage point, highlighting the significance of each win [4] Group 3: Strategies for Success - Product redesigns were identified as a key driver of loyalty, exemplified by Mini's win for 'Most Improved Make Loyalty' due to updates to its Cooper and Countryman models [4] - Chevrolet Equinox achieved 'Overall Loyalty to Model' following a redesign that resulted in a four-percentage-point increase in model loyalty year-over-year [4] Group 4: Brand-Specific Insights - Subaru's award for 'Overall Loyalty to Dealer' was attributed to strong performance in East Coast markets, where dealer loyalty reached 43.7%, significantly above the national average of 37.9% [5] - Tesla's strategy of targeted market appeal led to high retention rates among Asian (63.6%) and Hispanic (61.9%) households, surpassing national averages [6]
China to implement export permits for electric vehicles in 2026
Yahoo Finance· 2025-09-29 10:32
Group 1 - China will require electric vehicle manufacturers to obtain export permits starting from January 1, 2026, to promote the healthy development of the EV industry [1] - The policy change is part of a broader tightening of control over China's auto market due to intense price competition in the EV sector, which has raised concerns about the industry's sustainability [2] - Despite trade frictions, exports from China's leading EV companies have remained strong, matching the previous year's figure of $19 billion in the first seven months, with Europe as the primary recipient [3] Group 2 - The implications of the new permit requirements for international automakers like Tesla, BMW, and Volkswagen are not immediately clear, although these companies benefit from China's cost-effective production and established EV supply chain [4] - BMW has indicated that it has always secured export licenses as a foreign manufacturer and expects no constraints on its operations in China due to the upcoming policy [5] - Tesla's Shanghai facility has seen a decrease in exports in the majority of the first eight months of the year, while Volkswagen plans to expand its export range to additional markets in Asia, South America, and the Middle East [6] Group 3 - The China Passenger Car Association forecasts that the country's automotive sector aims to surpass annual sales of 40 million vehicles within five years [7]