Core Insights - 8x8, Inc. has introduced native support for Mitel SIP desk phones, allowing users to access the 8x8 platform while preserving their existing hardware investments and enhancing voice resiliency without disruptions [1][2][3] Company Developments - The integration of Mitel SIP support expands 8x8's enterprise voice capabilities, enabling businesses to modernize their communication systems without the need for device replacements [2][4] - 8x8's platform combines various communication tools, including business phone, contact center, chat, video, APIs, and AI, ensuring a comprehensive solution with a guaranteed 99.999% uptime SLA and global PSTN coverage in over 55 countries [4][7] Industry Context - The partnership with Mitel emphasizes the importance of physical handsets in enterprise communication, as they are trusted for their reliability and performance in various environments [5][3] - Mitel's recent relocation of IP phone production to Germany aims to enhance supply chain stability and reduce lead times for European customers, which is particularly beneficial for clients in regulated industries [9]