Company Acquisition - Western Union is acquiring International Money Express (Intermex) for $500 million, aimed at enhancing its retail business in the U.S. and accelerating digital customer acquisition [1][2] - The acquisition is described as a strategic move to strengthen North America operations and expand presence with key consumer segments across the U.S. [2] Brand and Customer Relationships - Intermex has established a well-recognized brand and strong agent and customer relationships, which will help Western Union expand its retail footprint and improve operational efficiencies [3] - The acquisition will provide Intermex's 6 million customers access to Western Union's digital platforms and capabilities [3] Market Position and Financial Performance - The deal is expected to stabilize Western Union's U.S. retail footprint, enhancing resilience and improving customer access across the Americas [4] - Western Union reported a 4% drop in revenue in the previous quarter, partly due to a slowdown in its North America retail business [4] Digital Payment Trends - Latin America is experiencing a significant shift towards digital payments, with digital payments accounting for 48% of eCommerce transaction value and 30% of POS transaction value in 2022, up from 14% and 2% in 2014 [6] - Projections indicate that by 2030, these shares will increase to 66% for online purchases and 49% for in-store transactions, while cash transactions are expected to decline from 67% in 2014 to just 17% by 2030 [6] Industry Transformation - The acceleration of digital payments in Latin America is characterized as a transformation, combining mobile-first innovation with inclusive financial infrastructure [7]

Financial Performance Highlights - Revenue increased by 130% to $773 million in Q1 2020 compared to $683 million in Q1 2019 [24, 16] - Adjusted EBITDA grew by 228% to $132 million in Q1 2020 compared to $108 million in Q1 2019 [6, 24, 20] - Net income increased by 802% to $57 million in Q1 2020 compared to $32 million in Q1 2019 [6, 24] - Free cash flow was estimated at $73 million in Q1 2020, a 52% increase from $48 million in Q1 2019 [7] - Adjusted EBITDA margin expanded by 136 basis points year-over-year to 171% [24] Operational Performance - Remittance volume increased by 173% [24] - The company converts 55% of Adjusted EBITDA to Free Cash after taxes, investments, and debt service [7] - Approximately 95% of independent agent retailers remained open for business during the COVID-19 pandemic [4] Market Position - Intermex's market share in Mexico was 180% in 2019 [22] - Intermex's market share in Guatemala was 254% in 2019 and 258% in Q1 2020 [22] COVID-19 Response - The company implemented social-distancing practices at Mexico and Guatemala call centers [4] - All headquarters employees were empowered to work from home efficiently [4] - All 33 Intermex operated stores were temporarily closed [4]

Second Quarter 2020 Performance - Revenue reached $85.1 million, a 2.9% increase compared to the second quarter of 2019[31] - Remittance volume totaled $2.8 billion, representing a 5.3% growth from the prior year period[31] - Adjusted EBITDA amounted to $17.4 million, a 6.8% increase year-over-year[31] - Net income increased by 26.9% to $9.0 million[31] - Adjusted EBITDA margin expanded by 75 basis points year-over-year to 20.4%[33] Growth Initiatives - Online business transactions grew by 884% in the second quarter of 2020 compared to the second quarter of 2019[14] - Online business customers increased by 608% in the second quarter of 2020 compared to the second quarter of 2019[14] - Emerging LATAM corridors experienced revenue growth of 17% from Q1 to Q2, now representing approximately 7% of total Intermex Revenue[16] Capital & Liquidity - Estimated free cash generated was $10.0 million in Q2 2020, a 16.4% increase of $1.4 million from Q2 2019[26] - The company converted 58% of Adjusted EBITDA to Free Cash after taxes, investments and debt service in Q2 2020[26] Third Quarter 2020 Guidance - The company projects revenue of $88 million – $91 million[36] - The company anticipates Adjusted EBITDA of $17 million - $18 million[36]