Core Viewpoint - ServiceNow has expanded its partnership with NVIDIA to enhance the integration of intelligent workflows and open models, aiming to scale trusted AI across various industries, with the introduction of the Apriel 2.0 model designed for efficiency and cost-effectiveness [1][2][9]. Group 1: Partnership and Collaboration - The collaboration between ServiceNow and NVIDIA focuses on delivering enterprise-grade AI solutions, including next-gen open models and secure AI agents, to address service-related challenges across different business sectors, particularly in regulated industries [2][3]. - The partnership aims to make high-performance, proven, and trusted AI accessible to every enterprise, emphasizing the importance of execution in deploying advanced intelligence [3]. Group 2: Apriel 2.0 Model - Apriel 2.0 is positioned as a frontier-level intelligence model that offers reasoning and accuracy comparable to larger models while being significantly smaller in size, expected to be in production by Q1 2026 [4][9]. - The model supports enhanced reasoning and multimodal input, allowing for better interpretation of various data formats, which is crucial for enterprise workflows [5][6]. - Apriel 2.0 is designed to facilitate autonomous and semi-autonomous agents, providing low-latency, multi-step reasoning capabilities across different systems and datasets [6][8]. Group 3: Operational Enhancements - The integration of ServiceNow workflows with NVIDIA's AI Factory reference designs is set to improve operational efficiency and customer experiences by accelerating the deployment of intelligent enterprise AI solutions [8][9]. - The collaboration will also enhance data center operations, leveraging ServiceNow's Data Center and Network Asset Management capabilities to optimize critical environmental assets [12].