Financial Data and Key Metrics Changes - Total revenue for Q1 2025 was $80.7 million, representing a 21% year-over-year increase [17] - Platform revenue was $79.2 million, up 20% year-over-year [17] - Gross profit for Q1 was $49.2 million, an 18% increase year-over-year, with a gross margin of 60.9% [19] - Operating income for Q1 was $11.5 million, compared to $5.6 million a year ago, with an operating margin of 14.3% [20] - Net income for Q1 was $11.8 million, or $0.07 per share [20] - Active locations increased to approximately 88,000, up 2,000 sequentially [17][18] - ARPU for Q1 was approximately $911, reflecting a 12% year-over-year growth [18] Business Line Data and Key Metrics Changes - The company added approximately 2,000 net new locations in Q1, driven by strong customer deployment activity [6][18] - Gross revenue retention remained above 98%, indicating strong customer loyalty [18] - The company reported a 12% year-over-year growth in ARPU, attributed to increased order volumes and modules per location [18] Market Data and Key Metrics Changes - The company noted that same-store sales for limited service concepts gained market share compared to full-service restaurants [24] - The enterprise restaurant segment is positioned to withstand economic downturns better than small and medium-sized businesses (SMBs) [24] Company Strategy and Development Direction - The company is focused on scaling Catering Plus, ramping Olo Pay card presence, and increasing the number of Olo flywheel brands as part of its 2025 priorities [5][6] - The company aims to leverage guest data to enhance customer engagement and drive profitable traffic [46][67] - The introduction of Olo Guest Intelligence (OGI) is expected to provide valuable insights for brands [13][14] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's ability to help restaurants navigate rising input costs and macroeconomic uncertainty [15] - The company believes that enterprise brands are better positioned to weather economic challenges compared to SMBs [24] - Management noted that the digital ordering trend continues to provide a tailwind for the business [42] Other Important Information - The company hosted its sixth annual Beyond Four Customer Conference with record attendance, showcasing its products and innovations [12] - The company announced the appointment of Parish Chapman as the new Chief Sales Officer [14] Q&A Session Summary Question: What does the Chipotle pilot mean for Catering Plus and top 25 brands? - Management expressed excitement about the Chipotle pilot, highlighting it as a multimodule win that validates the Catering Plus offering [29][32] Question: Can you provide more details on the gross margin benefit from the cost of revenue adjustment? - Management clarified that the one-time impact was approximately $1 million, with expectations for gross margins to decrease slightly over the year [34][35] Question: What are customers saying post Liberation Day regarding input costs? - Management indicated that rising input costs are a challenge, but limited service restaurants are gaining market share during economic uncertainty [40][41] Question: How does the company view its competitive positioning? - Management feels confident about its competitive position, citing strong gross revenue retention and the mission-critical status with customers [62] Question: What initiatives can be expected from the new Chief Sales Officer? - Management highlighted that Parish Chapman will focus on bookings and growing relationships with existing customers [54]

Company Overview - Olo Inc. (OLO) shares increased by 14.8% to close at $7.12, driven by notable trading volume, contrasting with a modest 0.2% gain over the past four weeks [1] - The company is experiencing strong growth in gross merchandise volume, an expanded customer base, and a growing product portfolio, including Olo Pay and Catering Plus [1] Earnings Expectations - Olo is projected to report quarterly earnings of $0.06 per share, reflecting a year-over-year increase of 20% [2] - Expected revenues for the upcoming quarter are $77.52 million, which represents a 16.6% increase compared to the same quarter last year [2] Stock Performance Insights - The consensus EPS estimate for Olo has remained unchanged over the last 30 days, indicating that stock price movements may not sustain without trends in earnings estimate revisions [3] - Olo currently holds a Zacks Rank of 3 (Hold), suggesting a neutral outlook [3] Industry Comparison - Olo is part of the Zacks Internet - Software industry, where Diebold Nixdorf, Incorporated (DBD) also operates [3] - Diebold Nixdorf's consensus EPS estimate for the upcoming report is $0.55, which is a decrease of 53.8% compared to the previous year [4] - Diebold Nixdorf also holds a Zacks Rank of 3 (Hold), indicating a similar neutral outlook within the industry [4]

Financial Data and Key Metrics Changes - Total revenue for Q4 2024 was $76.1 million, a 21% increase year-over-year [25] - Full year 2024 revenue reached $284.9 million, up 25% from the previous year [32] - Gross profit for Q4 was $45.2 million, an 11% increase year-over-year, with a gross margin of 59.5% [28] - Non-GAAP operating income for full year 2024 was $32.9 million, up approximately 80% year-over-year [32] - Net income for Q4 was $11.3 million, or $0.06 per share [31] Business Line Data and Key Metrics Changes - Olo's gross payment volume (GPV) increased to $2.8 billion in 2024, up from over $1 billion in 2023 [8] - Active locations reached approximately 86,000, adding about 1,000 net new locations in Q4 and 6,000 for the full year [11][26] - Average revenue per user (ARPU) for Q4 was approximately $878, a 12% increase year-over-year [27] Market Data and Key Metrics Changes - Olo powered $29 billion in gross merchandise volume (GMV) for over 750 brands in 2024 [7] - The company expects to add approximately 5,000 net new locations in 2025, maintaining recent trends [37] Company Strategy and Development Direction - The company aims to ramp Olo Pay card-present functionality, targeting a $130 billion GPV opportunity [20] - Focus on expanding Catering Plus and increasing the number of full Flywheel customers in 2025 [18] - The partnership with FreedomPay is expected to enhance Olo Pay's market reach and transaction processing capabilities [17] Management's Comments on Operating Environment and Future Outlook - Management anticipates continued growth in digital ordering and a need for efficiency amid rising costs and macroeconomic uncertainty [36] - The company expects gross profit growth to accelerate in the second half of 2025, following a tougher comparison in the first half [98] - Management emphasizes the importance of leveraging guest data for personalized marketing to drive profitable traffic [70] Other Important Information - The company ended 2024 with approximately $403 million in cash and investments [33] - Full year 2025 guidance includes revenue expectations of $333 million to $336 million and non-GAAP operating income of $45.5 million to $47 million [35] Q&A Session Summary Question: Can you elaborate on the FreedomPay partnership and its expected impact? - Management indicated that Olo Pay card-present through FreedomPay will be generally available by mid-year, enhancing the ability to sell and deploy Olo Pay broadly [47][49] Question: What strategies are in place to increase module adoption among enterprise customers? - Management noted organic growth in module adoption and highlighted successful expansions with brands like Jack in the Box [52][54] Question: How is the management team currently structured following recent leadership changes? - Management expressed confidence in the current team, particularly with the new CTO, and emphasized the importance of the upcoming Chief Revenue Officer hire [106][109]