Online Government Portals
Search documents
2025年政府科技成熟度指数:追踪全球公共部门数字化转型(英)2025
Shi Jie Yin Hang· 2026-01-20 02:45
Investment Rating - The GovTech Maturity Index (GTMI) categorizes economies into four groups based on their GovTech maturity: Group A (Extensive), Group B (Significant), Group C (Medium), and Group D (Low) [15][27]. Core Insights - Global GovTech progress since 2022 has been positive but uneven, with a widening digital divide between higher-income and lower-income economies. Europe and Central Asia, along with North America, lead in GovTech maturity, while Africa lags behind [17][39]. - The GTMI 2025 results indicate that 41% of economies are in Group A, an increase from 35% in 2022, while Groups B, C, and D have seen declines [27][30]. - Significant advancements have been made in adopting core government systems, digital public service delivery, and GovTech enablers, although challenges remain in citizen engagement and the implementation of certain systems [20][65]. Summary by Sections GovTech Maturity Index Overview - The GTMI provides a snapshot of digital transformation across 197 economies, identifying gaps and opportunities for improvement through 48 key indicators [10][12]. Core Government Systems Index (CGSI) - Notable progress in adopting Government Cloud, Enterprise Architecture, and Interoperability Frameworks has been reported, with 16% to 20% of economies establishing these systems since 2022 [20][51]. - However, setbacks occurred in the implementation of payroll systems and Human Resource Management Information Systems (HRMIS) in fragile and conflict-affected countries [20][52]. Public Service Delivery Index (PSDI) - Over 75% of economies have adopted online tax service portals and e-payment services, with significant improvements in online public service portals and pension online services [20][54]. - Approximately 39% of economies do not have a fully operational online public service portal, indicating room for growth [54]. Digital Citizen Engagement Index (DCEI) - CivicTech approaches lag behind other GovTech areas, with only 31% of economies publishing citizen engagement statistics, highlighting a need for improved transparency [59][60]. GovTech Enablers Index (GTEI) - Progress in developing digital skills strategies and public sector innovation strategies has been observed, with 25% to 26% of countries showing improvement since 2022 [65][66]. - The establishment of dedicated data governance entities and policies for GovTech startups has increased, indicating a growing focus on innovation and governance [66][67].