Core Viewpoint - 8x8 reported its first-quarter fiscal 2026 results, showing modest revenue growth and ongoing margin pressure as it transitions to a unified platform strategy [1][5][6] Financial Performance - Revenue for Q1 fiscal 2026 was $181.4 million, exceeding analyst expectations of $180.7 million, and reflecting a year-over-year increase of 1.8% from $178.1 million [2][5] - Non-GAAP earnings per share were $0.08, unchanged from the prior year [2] - Service revenue increased to $176.3 million, up 2.0% from $172.8 million in Q1 fiscal 2025 [2] - Non-GAAP operating profit declined by 18.9% to $16.3 million, and adjusted EBITDA fell by 19.8% to $20.7 million [2][6] - Cash flow from operations was positive at $11.9 million but down 34.3% from $18.1 million in the same period last year [2][7] Business Overview and Strategic Focus - The company provides a cloud-based platform for business communications, integrating CCaaS, UCaaS, and CPaaS [3] - Focus on unifying services into a single platform to simplify operations and enhance data-driven insights for mid-market and enterprise customers [4] Product Innovation and Customer Adoption - The integrated Platform for Customer Experience (CX) is central to the company's strategy, featuring AI capabilities for managing customer communications [9] - New features introduced include secure authentication, expanded Microsoft Teams integration, and AI-driven agent support tools [9][10] - Multi-product adoption is increasing, with over half of subscription revenue coming from customers using three or more offerings, reflecting a 13% year-over-year increase [11] Guidance and Future Outlook - For Q2 fiscal 2026, the company expects total revenue between $175 million and $180 million, with service revenue between $170 million and $175 million [13] - Full fiscal 2026 revenue projections are between $706 million and $720 million, with non-GAAP EPS expected to be between $0.28 and $0.33 [14]