To support its mission to create hope and build healthier futures, Children's Hospital Los Angeles (CHLA) – a leader in pediatric academic medicine and the largest provider of hospital care for children in California – needed to unify its business systems and streamline operations. "Our legacy systems relied heavily on manual processes and diverted valuable resources away from high- impact, strategic priorities that are critical to improving patient care," said Ben Sykes, Chief Applications Officer, Childre ...

Core Insights - Oracle has been recognized as a Leader in both the 2025 Gartner Magic Quadrant for Cloud ERP for Service-Centric and Product-Centric Enterprises, maintaining its position since the inception of these reports, highlighting its "Ability to Execute" and "Completeness of Vision" for Oracle Fusion Cloud ERP [1][2] Group 1: AI-Driven Finance - Oracle Cloud ERP is positioned as a pioneer in agentic finance, integrating intelligent agents that enhance performance beyond mere process automation, enabling organizations to make smarter decisions and operate with greater precision [2][4] - The platform features embedded AI agents that facilitate touchless operations and real-time predictive insights, allowing finance teams to become strategic drivers of business value [2][4] Group 2: Unified Platform and Client Success - Oracle Cloud ERP is built on Oracle Cloud Infrastructure (OCI), unifying finance, HR, supply chain, and analytics processes into a single intelligent platform, which eliminates data silos and streamlines workflows [4] - Notable clients such as Hearst, Black & Veatch, and PwC have reported significant improvements in efficiency and decision-making by standardizing their operations on Oracle Cloud ERP [3][4] Group 3: Comprehensive Capabilities - Over 11,000 organizations utilize Oracle Cloud ERP applications, benefiting from a wide range of enterprise finance and operations capabilities, including dedicated AI agents and generative AI functionalities [5]

Core Insights - Oracle has launched the AI Agent Marketplace within Oracle Fusion Cloud Applications to enhance operational efficiency and accelerate AI adoption across enterprises [1][20][21] - The marketplace allows customers to deploy partner-built AI agents validated by Oracle, facilitating automation and addressing industry-specific challenges [2][3] AI Agent Marketplace - The new AI Agent Marketplace is integrated within Oracle Fusion Applications, enabling seamless access to third-party AI agents alongside Oracle's pre-built agents [3] - Customers can utilize partner templates embedded in Oracle AI Agent Studio to speed up automation and productivity [2] Support for Large Language Models (LLMs) - Oracle AI Agent Studio now supports multiple LLMs, including OpenAI, Anthropic, Cohere, Google, Meta, and xAI, allowing users to select the best-performing model for their needs [4] - Enhancements include integration capabilities, observability, and evaluation tools to optimize AI agent performance [5][6] Certified Expert Network - Over 32,000 certified experts have been trained in Oracle AI Agent Studio, providing customers with access to high-performing agents and templates [10][11] - This network will contribute to the expansion of the AI Agent Marketplace by introducing new expert-built agents [11] Industry Positioning - Analysts recognize Oracle's commitment to AI innovation, positioning the company as a strong competitor in the enterprise AI landscape [12][13] - The integration of AI capabilities within enterprise applications is seen as a key trend, with Oracle's marketplace facilitating easier adoption and scaling of AI-driven automation [13]

Core Insights - Oracle has launched the Oracle Fusion Applications AI Agent Marketplace, enabling customers to deploy partner-built AI agents within their enterprise environment to enhance productivity and address complex business challenges [1][2][4] Group 1: Product Features - The AI Agent Marketplace allows for seamless integration of validated AI agents into Oracle Fusion Cloud Applications, facilitating faster AI adoption and streamlined operations [1][4] - Customers can easily discover and deploy AI agents directly within their workflows, with features including no-code deployment and customizable agent templates [5][4] - The marketplace includes contributions from various system integrators (SIs) and independent software vendors (ISVs), providing a wide range of agent templates for different business processes [2][3] Group 2: Partner Contributions - Notable partners contributing to the marketplace include Accenture, Deloitte, KPMG, and PwC, which offer additional agent templates for joint customers [2] - Specific examples of partner-built agents include the Address Alignment agent by Apex IT, the Smart Sales Order Entry Assistant by IBM, and the Hire to Retire agent by Infosys, each designed to enhance operational efficiency in various domains [3][5] Group 3: Industry Applications - The AI agents are designed to transform processes in finance, HR, supply chain, and customer experience across multiple industries, helping organizations enhance workflow efficiency [2][3] - The marketplace supports a variety of use cases, such as procurement decision-making with KPMG's Purchase Order Item Price History agent and customer contact verification with Loqate's Contact Verification agent [3][5] Group 4: Security and Support - All agents in the marketplace are validated through a comprehensive checklist, ensuring adherence to security standards similar to Oracle-built agents [5] - Oracle provides consistent support for all agents, whether partner- or Oracle-built, covering tool usage, debugging, integration, and runtime issues [5]

Core Insights - Oracle has introduced new AI agents within Oracle Fusion Cloud Applications to enhance decision-making, execution speed, and cost efficiency across various business functions [1][2][9] - The AI agents are designed to transform finance, HR, supply chain, and customer experience operations, enabling organizations to work smarter and drive efficiency [2][3] Finance Applications - The AI agents in Oracle Fusion Cloud ERP include: - **Payables Agent**: Automates multi-channel invoice processing, improving compliance and reducing manual errors [3] - **Ledger Agent**: Provides continuous financial insights and accelerates issue resolution [3] - **Planning Agent**: Facilitates real-time trend analysis and better forecasting [3] - **Payments Agent**: Optimizes cash outflows and enhances payment options [3] Human Capital Management - The AI agents in Oracle Fusion Cloud HCM include: - **Team Sync Advisor Agent**: Enhances meeting effectiveness by summarizing employee performance updates [3] - **Talent Advisor Agent**: Assists in planning employee promotions and career development [3] - **Manager Concierge Agent**: Streamlines inquiries related to team management [4] Supply Chain and Manufacturing - The AI agents in Oracle Fusion Cloud SCM include: - **Quote to Purchase Requisition Agent**: Automates the supplier quote intake process [6] - **Fulfillment Processing Assistant Agent**: Streamlines urgent shipping requests [6] - **Sales Order Assistant Agent**: Improves sales order creation and performance [6] Customer Experience - The AI agents in Oracle Fusion Cloud CX include: - **Account Product Fit Agent**: Identifies high-potential customers for targeted marketing [6] - **Deal Advisor Agent**: Provides expert guidance to sales teams [6] - **Escalation Prediction Agent**: Proactively identifies service requests at risk of escalation [6] AI Agent Studio - Oracle offers the AI Agent Studio for Fusion Applications, allowing customers to create and manage custom AI agents [4][5] - The AI Agent Marketplace enables easy deployment of validated, partner-built AI agents within enterprise environments [4]

Core Insights - Oracle has introduced new AI agents within Oracle Fusion Cloud Applications aimed at transforming core finance functions for finance leaders, enhancing productivity, reducing costs, and improving controls [1][2][3] Group 1: AI Agents and Their Functions - The new AI agents are designed to automate end-to-end workflows and provide predictive insights, significantly improving operational efficiency and real-time business insights for finance leaders [2][3] - Key AI agents include: - **Payables Agent**: Automates multi-channel invoice processing, enhancing compliance and reducing manual errors [4] - **Ledger Agent**: Provides continuous financial visibility and accelerates issue resolution through natural-language monitoring [4] - **Planning Agent**: Facilitates real-time trend analysis and what-if simulations, improving forecast accuracy [4] - **Payments Agent**: Optimizes cash outflows and expands payment choices, enhancing working capital [4] Group 2: Market Reach and Community - Over 11,000 organizations across various industries utilize Oracle Fusion Cloud ERP, benefiting from a comprehensive set of AI-powered finance and operations capabilities [3][4] - The introduction of AI agents is part of Oracle's strategy to create a community of innovators that leverage AI to revolutionize business transactions and operations globally [3] Group 3: Integration and Security - The AI agents are built on Oracle Cloud Infrastructure, featuring advanced security and seamless integration within existing workflows at no additional cost [2][3] - Organizations can also create and manage their own AI agents using the AI Agent Studio for Fusion Applications, allowing for tailored solutions across enterprises [3][4]

Core Insights - Oracle has introduced new AI agents within Oracle Fusion Cloud Applications aimed at enhancing end-to-end supply chain performance, enabling faster, data-driven decision-making and automation of supply chain processes [1][6][13] AI Agents Overview - The AI agents are built using Oracle AI Agent Studio and are integrated within existing workflows at no additional cost, providing advanced security and operational efficiency [1][6] - Key AI agents include: - Planning Advisor for Exceptions and Notes Agent: Reduces analysis time for inventory planners [4] - Product 360 Advisor Agent: Minimizes supply disruptions by assessing product availability [4] - Product Comparison Advisor Agent: Aids procurement teams in making accurate sourcing decisions [4] - Quote to Purchase Requisition Assistant Agent: Automates the supplier quote intake process [4] - Disposition Assistant for Rejects Agent: Ensures timely delivery of quality products by assessing rejected items [4] - Maintenance Work Order Builder Agent: Streamlines management of work orders for maintenance teams [4] - Item Shortages Analysis Agent: Helps maintain operational continuity by resolving item shortages [4] - Material Expiration Analysis Agent: Identifies expiring material lots to minimize waste [4] - ASN Creation Assistant Agent: Improves supply visibility by simplifying ASN creation [4] Logistics and Order Management - Additional AI agents include: - Outbound Compliance Agent: Assesses compliance of outbound shipments [10] - Fulfillment Processing Assistant Agent: Streamlines urgent shipping requests [10] - Sales Order Assistant Agent: Improves sales order creation and performance [10] - Data Access Advisor for Sales Orders Agent: Enhances understanding of sales order data access rules [10] - Order Exception Assistant Agent: Monitors and resolves order processing exceptions [10] Oracle Fusion Cloud Applications - Oracle Fusion Cloud Applications provide an integrated suite of AI-powered applications that enhance decision-making, reduce costs, and improve operational efficiency [8][11] - The applications include modules for Supply Chain & Manufacturing, Enterprise Resource Planning, Human Capital Management, and Customer Experience, all leveraging AI capabilities [11]

Core Insights - The Choctaw Nation of Oklahoma is utilizing Oracle Fusion Cloud Applications to enhance operational efficiency, automate HR and financial processes, and improve employee experience [1][2][3] - The tribe aims to preserve the Choctaw language through Oracle's Generative AI service, addressing the decline in first-language speakers [5] Business Operations - The Choctaw Nation has over 250,000 members and operates various businesses, including casinos, hotels, restaurants, and medical facilities, employing over 13,000 full-time associates [2] - The tribe is implementing AI capabilities to streamline key business processes, which is essential for supporting the evolving needs of its members [2][4] AI Integration - The Choctaw Nation has adopted over 40 generative AI capabilities to automate business processes and improve insights, which is crucial for developing future leaders [3][6] - AI-powered features in Oracle Fusion Cloud HCM are enhancing employee experience and generating better workforce insights, leading to significant time savings [3] Financial Management - With Oracle Fusion Cloud ERP, the Choctaw Nation is increasing productivity, reducing costs, and improving financial controls through AI capabilities [4] - The tribe plans to implement predictive cash forecasting and narrative reporting to further automate finance functions [4] Language Preservation - The use of OCI Generative AI service for language translation is vital for preserving the Choctaw language, which has fewer than 300 first-language speakers [5]

Core Insights - The U.S. Department of the Air Force (DAF) has implemented Oracle Fusion Cloud Applications to enhance its core business processes and accelerate digital transformation [1][3] - The deployment aims to improve efficiency in finance, HR, and supply chain processes, allowing the DAF to focus on maximizing Air Force readiness [1][3] - A new Authority to Operate (ATO) at Defense Information Systems Agency (DISA) Impact Level 4 (IL-4) has been established to secure operations and enhance mission effectiveness [1] Technology and Security - The introduction of a highly secure Boundary Cloud Access Point (BCAP) enables the DAF and other DoD agencies to securely access Oracle Fusion Applications on Oracle Cloud Infrastructure (OCI) [2][4] - This initiative aligns with the DoD's software modernization strategy and supports rapid cloud capability extension while ensuring compliance and security [2] Application Benefits - Oracle Fusion Cloud ERP will help the DAF increase productivity, reduce costs, and improve financial controls [3] - Oracle Fusion Cloud EPM will enhance insights and decision-making capabilities for the DAF [3] - Oracle Fusion Cloud HCM will provide detailed workforce insights and improve the employee experience for airmen and their families [3] - The DAF can utilize Oracle Fusion Cloud SCM to optimize operations and create a more resilient supply chain [3] Commitment to Modernization - Oracle emphasizes its commitment to assisting government customers in achieving modernization goals without sacrificing security or efficiency [4] - The collaboration with the DAF showcases Oracle's provision of secure and scalable AI-powered cloud applications to transform critical personnel services [4]

Core Insights - Children's Hospital Los Angeles (CHLA) has improved the performance of its mission-critical business systems by up to 98% using Oracle Autonomous AI Database on Oracle Cloud Infrastructure (OCI) [1][2] - CHLA is transitioning its finance, HR, supply chain, and customer experience processes to Oracle Fusion Cloud Applications to enhance efficiency and support growth [1][2] Company Overview - CHLA is ranked among the top 10 pediatric hospitals in the U.S., employing nearly 8,000 staff and conducting over 16,000 surgeries and 747,000 patient visits annually [2] - The hospital previously utilized Oracle Base Database Service on OCI for its PeopleSoft enterprise resource planning and human capital management applications [2] Technology Implementation - CHLA selected Oracle Autonomous AI Database to support its business systems, aiming for improved data security, performance, and availability [2][3] - The migration to Oracle Autonomous AI Database is part of CHLA's cloud modernization strategy, focusing on enhancing user experience and optimizing resource usage [3] Future Plans - CHLA plans to implement Oracle Fusion Cloud ERP to automate financial management, Oracle Fusion Cloud HCM to enhance employee experience, and Oracle Fusion Cloud SCM to improve supply chain efficiency [4] - The integration of Oracle Fusion Cloud Customer Experience will enable more personalized engagement, enhancing service and patient experience [4] Support and Services - Oracle Customer Success Services is assisting CHLA with its migration and provides full lifecycle management, including system upgrades and disaster recovery [3] - This support helps protect critical business data and maintain regulatory compliance across CHLA's core systems [3]