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Paytm shines as the only Indian name in Morgan Stanley’s global AI adoption leaders list
The Economic Times· 2025-09-26 10:10
Core Insights - Paytm has embedded AI across all its products, enhancing product development, risk management, and customer experience, positioning it well for long-term monetization [1][8] - The company is recognized as a financial services innovator, transitioning from traditional sectors to AI adopters who embed AI at scale [3][6] - Paytm has shown significant performance, with a 136% return over the past 12 months, outperforming the MSCI Asia Pacific Index [2][8] AI Adoption and Market Position - Paytm is categorized as having moderate AI exposure with high pricing power, a combination that is crucial for monetization [1][6] - The Morgan Stanley AI Adoption Leaders report highlights that AI adopters with strong pricing power have consistently outperformed their peers [1][8] - Paytm is the only Indian company listed among global innovators in the AI Adoption Leaders report, underscoring its pioneering role in India's technology landscape [6][7] Innovations and Consumer Offerings - The company continues to launch AI-driven innovations, such as reminders for recurring bills, monthly spend summaries, and personalized UPI IDs, simplifying money management for users [5][8] - Paytm's machine-first AI systems support these innovations, enhancing the overall customer experience [1][5] Global Recognition - Paytm's inclusion in the Morgan Stanley report positions it alongside notable global companies, reinforcing its status as a home-grown innovator in financial technology [7][9] - The report signals that Paytm is a significant player in the next phase of AI-driven transformation [8][9]