Core Insights - Blackbaud has introduced a new era of intelligent action powered by over 70 embedded, sector-specific AI capabilities and groundbreaking agentic AI, aiming to enhance social impact organizations [1][2][3] - The company emphasizes the transformative potential of AI for social impact organizations, providing tools that enable greater confidence, connection, and possibilities [2][3] AI Capabilities - Blackbaud's AI offerings include features such as AI-powered donor stewardship reports, hyper-personalized donor journeys, and Document Intelligence that automates data extraction from invoices [4] - The introduction of Blackbaud Agents for Good™ allows virtual team members to manage complex tasks, enabling human practitioners to focus on relationship-building and storytelling [4] - Chat for Blackbaud AI serves as a smart assistant, summarizing information and suggesting next steps to enhance team efficiency [4] Responsible AI Initiatives - Blackbaud is committed to responsible AI, having formed the AI Coalition for Social Impact, which includes various organizations aimed at promoting responsible AI adoption in the nonprofit sector [5] - The coalition's flagship initiative is a free, platform-agnostic AI for Social Impact Certification Course, designed specifically for the social impact sector [5] Event Highlights - The bbcon 2025 conference showcased Blackbaud's innovations and celebrated organizations making significant social impacts [6] - The event included the announcement of winners for various awards, recognizing contributions to social good and technological advancements [8] Company Overview - Blackbaud is a leading software provider dedicated to social impact, serving nonprofits, educational institutions, and companies focused on corporate social responsibility [7] - The company has facilitated over $100 billion in fundraising and grant management annually, supporting users in over 100 countries [7]

Core Insights - Blackbaud is showcasing its AI strategy and product enhancements during its semi-annual Product Update Briefings, emphasizing the commitment to accelerate innovation for social impact organizations [1][2] Product Innovations - The introduction of Blackbaud Copilot, an AI-powered assistant, aims to enhance fundraising success by automating routine tasks and providing data-driven insights [6] - Upcoming integration with Constant Contact in mid-2025 will enhance digital marketing capabilities within Raiser's Edge NXT, streamlining marketing efforts for customers [6] - Enhanced identity resolution in predictive modeling with LiveRamp is expected to improve match rates for wealth and charitable giving records, with a full rollout anticipated by the end of Q2 [6] - New features in Blackbaud Grantmaking will streamline the grant application process and integrate with Financial Edge NXT for better financial data connectivity [11] Corporate Social Responsibility - The Expedited Giving functionality from YourCause will deliver donations made through corporate employee giving programs to nonprofits 95% faster than existing options [9] - Blackbaud Impact Edge™ is now available, incorporating the Blackbaud Copilot AI assistant to help corporate social responsibility departments track and share their impact [9] Education Solutions - The Common Records Engine in Blackbaud Education Management minimizes duplicate data entry, providing a single source of truth for student information [12] - The Award Cycle Manager Dashboard in Blackbaud Award Management improves visibility into award performance and fund utilization [12] Online Giving and Payments - New tools like Donor Cover and Complete Cover allow donors to cover transaction costs, helping organizations retain up to 100% of donations [11] - Expanded payment processing solutions enable a cohesive "Payments-as-a-Service" experience, including Tap-to-Pay on iPhone for contactless payments [11]