Core Insights - The article highlights the dedication and professionalism of a seasoned real estate agent, demonstrating the importance of long-term relationships in the real estate industry [5][6]. Group 1: Industry Overview - The real estate industry is characterized as a marathon rather than a sprint, emphasizing the need for professionalism and genuine service [5]. - The article illustrates the evolving demands of clients, showcasing how agents must adapt to meet diverse needs, such as transitioning from residential to commercial properties [5][6]. Group 2: Case Study of a Real Estate Agent - The agent, Hao Wenmei, has over 20 years of experience and maintains strong relationships with clients, exemplified by her assistance to a long-term client in finding a rental property [5][6]. - Despite the lower income from a rental transaction compared to a new home sale, the agent values client satisfaction and the effort put into providing comprehensive service [6]. - The agent's proactive approach included extensive communication with property management and potential landlords to fulfill the client's requirements, demonstrating commitment to client service [6].