Workflow
Rich AIBox智能体平台
icon
Search documents
彩讯股份:公司已推出包括客服智能体、语音智能体、企业大脑、数字员工、智能邮箱在内的多款AI应用
Mei Ri Jing Ji Xin Wen· 2025-10-15 04:07
Core Insights - Recent policies in the AI agent sector have clarified industry development directions and regulations, creating a favorable environment for the company's related business [1] - The company has proactively entered the AI agent field since 2023, leveraging its self-developed Rich AIBox platform, which integrates multimodal interaction and industry knowledge graphs for enterprise-level AI applications [1] - The platform supports low-code rapid development and incorporates key capabilities such as knowledge storage and retrieval, AI governance, and multi-agent collaboration, resulting in four core product lines: enterprise knowledge base, intelligent customer service, intelligent marketing, and AI BI [1] - The company has successfully launched multiple AI applications, including customer service agents, voice agents, enterprise brains, digital employees, and intelligent emails, achieving business implementation with leading clients across telecommunications, energy, finance, transportation, and government sectors [1] - These advancements establish a solid foundation for the company to seize policy opportunities and expand its market presence [1] - The company plans to align with policy directions, deepen the integration of AI agent technology with various industry scenarios, and continuously enrich its application ecosystem to assist more enterprises in achieving intelligent transformation and upgrades [1]
彩讯股份:为运营商鸿蒙版手机营业厅APP接入"小艺"AI智能体
Jin Rong Jie· 2025-08-15 01:32
Core Viewpoint - The company is actively involved in the development of AI solutions, particularly through its Rich AIBox platform, which integrates various AI capabilities to enhance user experience and business operations [1] Group 1: AI Technology Involvement - The company confirmed its participation in the AI ecosystem by integrating its AI capabilities into a mobile app for a telecom operator, enhancing user interaction through the "Xiao Yi" AI agent [1] - The Rich AIBox platform is described as a comprehensive solution for enterprise-level AI applications, facilitating low-code development and integrating key processes such as knowledge storage, AI governance, and multi-agent collaboration [1] Group 2: Product Offerings and Market Applications - The company has developed four core product areas: enterprise knowledge base, intelligent customer service, intelligent marketing, and AI business intelligence (AI BI) [1] - The AI solutions have been successfully implemented across various industries, including telecommunications, energy, finance, transportation, and government [1]