Summary of SAP Connect Virtual Conference Highlights Company and Industry - **Company**: SAP (NYSE: SAP) - **Industry**: Enterprise Software and Cloud Solutions Core Points and Arguments 1. **AI-Driven Innovation**: SAP highlighted five patterns of AI-driven innovation, including embedded AI, agent-driven autonomous execution, AI-native applications, appless experiences, and a new conversational AI-driven engagement layer called Gen UI [10][12][14] 2. **Collaboration and Integration**: Emphasis on breaking down silos within organizations through the SAP Business Suite, enabling proactive collaboration across functions [11][21] 3. **AI in the Workplace**: 44% of workplaces report using AI tools, but only 20% of employees understand how to apply them, indicating a need for SAP's role in integrating AI into business processes [14][15] 4. **Human-AI Partnership**: The future of work is seen as a partnership between humans and AI, where AI enhances human creativity and decision-making rather than replacing it [15][16][17] 5. **SAP Joule AI Assistants**: Introduction of various AI assistants tailored for specific roles within organizations, aimed at reducing administrative burdens and enhancing productivity [17][18] 6. **Productivity Gains**: Industries most exposed to AI are experiencing a four-fold increase in productivity growth, particularly in smaller and mid-sized organizations [19] 7. **Customer Experience Focus**: Three main themes from the conference were dealing with uncertainty, evolving workforce, and customer centricity, highlighting the importance of a seamless customer experience [25][26] 8. **SAP Business Data Cloud**: This platform is crucial for unifying data across processes, enhancing customer experience, and supporting AI agents [32][34] 9. **Supply Chain Innovations**: Launch of SAP Supply Chain Orchestration to manage disruptions and improve resilience in supply chains, alongside new products like Logistics Management and IBP Reimagined [78][79] 10. **Next-Gen SAP Ariba**: Introduction of next-generation procurement solutions that integrate AI capabilities to enhance efficiency and effectiveness in sourcing and procurement processes [115][121] Other Important Content 1. **Customer Engagement**: SAP Engagement Cloud aims to unify customer interactions across various touchpoints, enhancing personalization and context in customer journeys [23][36] 2. **Workforce Management**: SAP SuccessFactors is integrating AI advancements to prepare workforces for future challenges, including the introduction of multiple AI assistants for HR tasks [49][50] 3. **Acquisition of SmartRecruiters**: This acquisition is expected to enhance SAP's talent acquisition capabilities, integrating seamlessly with SAP SuccessFactors [56][67] 4. **Experience Center**: The SAP Experience Center showcases how SAP Business Suite integrates data, AI, and applications across various industries, emphasizing the importance of a future-ready workforce [88][91] 5. **Real-Time Insights**: SAP's solutions are designed to provide real-time insights and analytics, enabling organizations to make informed decisions quickly [93][94] This summary encapsulates the key themes and innovations presented during the SAP Connect Virtual Conference, focusing on the integration of AI, customer experience, and supply chain management within the SAP ecosystem.

Core Insights - SAP unveiled innovations in AI research and role-based assistants at the inaugural SAP Connect event, emphasizing the integration of AI, data, and applications to enhance productivity and internal collaboration [1][3] - The new network of role-based assistants, Joule, is designed to work alongside humans, enabling them to focus on insights and productivity while managing complex workflows [2][3] Group 1: AI and Role-Based Assistants - Joule acts as an AI copilot, enhancing productivity and facilitating internal collaborations through a network of role-based assistants [1] - Each assistant is tailored to specific business roles, coordinating specialized agents to address complex tasks, such as a People Manager Assistant managing compensation anomalies [2] Group 2: Data Integration and Security - The SAP Business Data Cloud (BDC) Connect enables secure, bidirectional data flow across different systems, addressing the issue of siloed data that limits AI's potential [4] - BDC Connect allows data to remain within SAP systems while being accessible in non-SAP environments, thus enhancing security and mitigating data concerns [5] Group 3: New Product Introductions - New products introduced include SAP Supply Chain Orchestration, which utilizes AI to detect real-time risks among suppliers, and SAP Engagement Cloud, which personalizes interactions based on business-critical context [5] - The next-generation SAP Ariba procurement suite is presented as an AI-native solution for spend management, covering the entire process from sourcing to supplier engagement [5]

Core Insights - SAP SE showcases the integration of AI, data, and applications at the SAP Connect event, emphasizing the creation of business value through innovative solutions [1][2] - The introduction of role-based assistants in Joule aims to enhance human productivity by coordinating various agents across business functions [2][4] Group 1: AI Integration - SAP introduces a new generation of role-aware assistants in Joule, designed to partner with individuals in specific business roles, enhancing productivity and insight [2] - Specialized Joule Agents support these assistants, enabling them to execute complex workflows tailored to specific functions, such as financial planning and people management [2] Group 2: Data Connectivity - SAP Business Data Cloud Connect is launched to eliminate data silos by securely linking SAP BDC with partner platforms, facilitating a bidirectional flow of business-ready data [3] - The partnership with Databricks and Google Cloud allows for faster access to data products, enhancing analytics and AI capabilities for customers [3] Group 3: Application Development - New AI-native solutions like SAP Supply Chain Orchestration and SAP Engagement Cloud are introduced, leveraging AI to improve risk detection and customer interactions [4] - The next-generation SAP Ariba procurement suite is highlighted as an AI-driven solution that enhances spend management processes [4]