Financial Data and Key Metrics Changes - The company reported an adjusted net loss of $25 million in Q1 2025, an improvement from an adjusted net loss of $38 million in Q1 2024, primarily due to higher lock volume and gain on sale margin [17] - Adjusted total revenue increased to $278 million in Q1 2025 from $231 million in Q1 2024, reflecting a positive momentum in the company's financial performance [18] - The pull through weighted rate lock volume was $5.4 billion, a 15% increase from $4.7 billion in the prior year [18] Business Line Data and Key Metrics Changes - Loan origination volume for the quarter was $5.2 billion, a 14% increase from $4.6 billion in the prior year [18] - The pull through weighted gain on sale margin was 355 basis points, exceeding guidance and up from 274 basis points in the prior year, benefiting from home equity linked products and a higher proportion of government loans [18] Market Data and Key Metrics Changes - The company experienced an increase in unit share market gain from 145 basis points to 187 basis points over the past year, attributed to increased government lending [18] - Servicing fee income decreased from $124 million in Q1 2024 to $104 million in Q1 2025, primarily due to the impact of 2024 bulk sales [18] Company Strategy and Development Direction - The company aims to capitalize on its multichannel sales model, proprietary technology, and strong brand to expand originations and drive growth [9][10] - The focus will be on improving process flow and operational leverage to scale the business efficiently as the market improves [14] - The company is committed to leveraging its unique assets to maximize operational leverage and accelerate growth once the market normalizes [28] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's future success and highlighted the importance of customer satisfaction and brand recognition [5][14] - The company anticipates a seasonal increase in purchase activity in Q2 2025, potentially offset by market volatility and higher rates [20] - Management believes that a sustained decrease in rates will materially improve the bottom line and ongoing investments will provide a foundation for momentum in 2025 and beyond [22] Other Important Information - The company ended the quarter with $371 million in cash, indicating a strong balance sheet [21] - The transition of leadership back to the founder, Anthony Shea, is expected to bring renewed focus and energy to the company's operations [4][8] Q&A Session Summary Question: Outlook for home equity business - Management indicated that the second mortgage product serves as a hedge against the interest rate environment, with strong demand for home equity products due to low loan-to-value ratios and consumers protecting their low interest rates [24][25]

Core Viewpoint - Home equity can be accessed through second mortgages or refinancing existing mortgages, each with distinct features and implications for borrowers [1][7]. Group 1: Second Mortgages - A second mortgage allows homeowners to take out an additional loan on their property, which can be in the form of a home equity loan or a home equity line of credit (HELOC) [2][4]. - Home equity loans provide a lump sum with fixed interest rates, while HELOCs offer a credit line with two phases: a draw period and a repayment period [4][5]. - Typically, at least 20% equity in the home is required to qualify for these products, with interest rates generally higher than primary mortgages due to increased lender risk [3][8]. Group 2: Mortgage Refinancing - Mortgage refinancing involves replacing the original mortgage with a new one, which may offer a different interest rate or repayment term [7][8]. - There are two main types of refinancing: rate-and-term and cash-out, with both requiring approximately 20% equity to qualify [8][9]. - Rate-and-term refinancing is used to lower interest rates or change repayment terms, while cash-out refinancing allows borrowing more than the original mortgage balance for other expenses [8][9]. Group 3: Pros and Cons - Second mortgages can provide quick access to funds but come with the challenge of managing two debts and potentially higher interest rates [10][12]. - Refinancing can simplify debt management by consolidating into one mortgage, but it may involve higher closing costs and the risk of losing favorable original mortgage terms [12][15]. - Financial experts suggest evaluating personal circumstances to determine whether refinancing or a second mortgage is more beneficial, especially considering current interest rates [14][16].