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Shopify Outage Locks Merchants Out on Cyber Monday
PYMNTS.com· 2025-12-01 21:54
Core Insights - Shopify experienced significant login issues on Cyber Monday, impacting merchants' access to admin dashboards and point-of-sale systems, which hindered their ability to manage orders and promotions effectively [1][3][4] - Despite the outage, Shopify reported a record $11.5 billion in gross merchandise volume over the Black Friday-Cyber Monday weekend, reflecting a 24% year-over-year increase [5] - The incident highlights the importance of platform resiliency and risk management for merchants, especially as Shopify evolves into a finance-centric infrastructure with various payment and lending solutions [6] Group 1 - Shopify's login problems began shortly after 9 a.m. ET, with thousands of outage reports as merchants struggled to access their admin panels [3] - The company confirmed that some merchants faced errors when logging into various systems, urging those still logged in to maintain access while a fix was implemented [3][4] - The outage resulted in approximately four hours of degraded access for many merchants during peak trading hours on Cyber Monday [4] Group 2 - Shopify's Black Friday-Cyber Monday recap indicated that over 76 million consumers made purchases from Shopify-powered brands, showcasing the platform's scale and reliability [5] - The company noted a 58% year-over-year increase in sales made via Shop Pay, further emphasizing its growing payment capabilities [5] - The recent outage underscores the need for merchants to consider platform concentration risk and resiliency planning alongside their promotional strategies [6]
SHOP Trades Higher Than Industry at 13.75X P/S: Is the Stock a Buy?
ZACKS· 2025-07-21 15:26
Core Insights - Shopify (SHOP) shares are currently overvalued with a Value Score of F, trading at a forward 12-month Price/Sales (P/S) ratio of 13.75X compared to the Zacks Computer & Technology sector's 6.69X [1] - Shopify's stock is trading at a premium compared to competitors like Amazon (3.28X), Alibaba (1.98X), and Etsy (2.22X) [1] Stock Performance - Shopify shares have increased by 19.5% year-to-date, outperforming the sector's return of 9.4% and the Zacks Internet Services industry's decline of 0.2% [4] - Competitors Amazon, Etsy, and Alibaba have year-to-date returns of 3.1%, 12.7%, and 41.8%, respectively [4] - The stock is currently above both the 50-day and 200-day moving averages, indicating a bullish trend [7] Revenue Growth and Merchant Adoption - Shopify's merchant-friendly tools have driven robust growth in its merchant base, with Shop Pay processing $22 billion in Gross Merchandise Value in Q1, a 57% year-over-year increase [10] - The Zacks Consensus Estimate for second-quarter merchant solutions revenues is $1.88 billion, reflecting an 8% sequential growth [10] - For Q2 2025, Shopify expects revenue growth in the mid-twenties percentage year-over-year, supported by strong merchant adoption [18] Profitability and Earnings Estimates - Gross profit is anticipated to grow at a high-twenties percentage rate, with GAAP operating expenses expected to remain between 39% and 40% of revenue [19] - The Zacks Consensus Estimate for Shopify's 2025 earnings is $1.40 per share, indicating a year-over-year growth of 7.69% [20] - The consensus for 2025 revenues is $10.86 billion, reflecting a year-over-year growth of 22.28% [20] Strategic Partnerships and Expansions - Shopify's expanding partner ecosystem, including collaborations with TikTok, Roblox, PayPal, and others, is expected to drive merchant adoption and global expansion [15] - The integration with Roblox aims to open new monetization opportunities by targeting younger audiences [17] - Shopify has expanded its payment solutions to new markets, including Mexico and 15 new European countries, enhancing its global reach [11][14] Conclusion - Shopify's expanding merchant base, strong partner momentum, and solid performance across core revenue segments reinforce its long-term growth potential [21] - Continued focus on AI-driven tools, seamless payments, and global integrations is expected to support deeper adoption and scalability [21]