Financial Data and Key Metrics Changes - Total revenue for the third quarter was $129 million, down $8.2 million or 6% year over year [13] - Adjusted EBITDA was $28 million, down about 12% compared to $31.9 million last year, with an adjusted EBITDA margin of 21.7% compared to 23.3% last year [15] - GAAP net loss was $41.3 million, compared to a GAAP net loss of $23.6 million in the prior year period, primarily due to a non-cash Goodwill Impairment loss of $20.8 million related to the GK segment [16] Business Line Data and Key Metrics Changes - Revenue for Talent Development Solutions (TDS) was $100.8 million for the third quarter, down 2.1% year over year, with around 70% of the decline coming from the B2C learner product [12][11] - Global Knowledge (GK) revenue was $28.2 million, down approximately $6 million or 17.6% year over year, impacted by a shift in customer purchasing preferences and spending reductions from the U.S. government shutdown [13][9] - TDS's dollar retention rate (DRR) improved to 99% from 98% year over year, reflecting higher customer upgrades [14] Market Data and Key Metrics Changes - The enterprise portion of TDS, which represents around 91% of TDS, was down slightly due to customer churn from earlier in the year [11] - The public sector business showed signs of recovery with a DRR of 103-104, indicating stabilization after the government shutdown [34] Company Strategy and Development Direction - The company is focused on the talent development market, aiming to reach revenue inflection and return to growth while maintaining strong profitability and cash flow [5] - A strategic review of the GK segment has been initiated, with a shift towards a partnership-driven model rather than continued ownership [9][20] - The company is investing in AI capabilities to enhance its platform and address skills management needs, positioning itself for sustained growth [6][10] Management's Comments on Operating Environment and Future Outlook - Management highlighted the urgency of improving cash flow and the importance of the transformation strategy to align with market demands [23] - The company is optimistic about growth opportunities in FY27, with plans to roll out new branding and sales models [29][55] - Management emphasized the need for organizations to adapt to AI-driven skills management, viewing it as a generational reskilling opportunity [9][10] Other Important Information - Free Cash Flow for the quarter was negative $23.6 million, compared to a positive $4.1 million in the prior year period, with expectations of positive free cash flow of between $0 and $5 million for fiscal 2026 [17][18] - The company has restructured its cost structure, resulting in lower operating expenses year over year [15] Q&A Session Summary Question: What is the timeline for the strategic review of the GK segment? - Management indicated that it is inappropriate to speculate on the exact timing but emphasized the urgency of improving cash flow for the company overall [23] Question: How does the underperformance of GK affect TDS margins? - Management stated that TDS is the flagship for growth and profitability, and they are focused on maintaining profitability while investing in growth [26] Question: How is the public sector business shaping up post-government shutdown? - The public sector business is showing signs of recovery, with a healthy DRR and positive wins in Q3 [34] Question: What is the approach to investment cadence moving forward? - The focus will be on creating a track record in hitting TDS EBITDA while looking for ways to drive productivity before shifting to growth investments [51]