Core Insights - The brokerage reported a Q4 revenue decline of 6.5% year-over-year to $3.9 billion, with operational income falling 1.3% to $181.4 million, primarily due to the sale of its Europe surface transportation business and lower pricing in ocean and truckload services [3][4] - The company has effectively utilized AI to enhance operational efficiency, particularly in resolving missed LTL pickups, resulting in faster freight movement and reduced return trips for missed pickups [4][5][6] Financial Performance - The North American Surface Transportation segment saw a 6.6% increase in profit year-over-year, reaching $141.3 million in Q4, attributed to a 3% rise in truckload volume driven by AI productivity gains [7] - The overall decline in revenue and operational income highlights challenges faced in a weak freight market, despite some segments performing well [3][4] Technology Utilization - Approximately 95% of checks on missed LTL pickups are now automated, saving over 350 hours of manual work daily, showcasing the impact of AI on operational efficiency [6] - The use of AI has enabled quicker access to information for freight experts, allowing for better decision-making and capturing of higher-margin shipments [7]

Q3 2025 Financial Performance - Total revenues reached $4.1 billion, a decrease of 10.9% year-over-year[8] - Adjusted gross profits were $706 million, down 4.0% year-over-year[8] - Income from operations increased by 22.6% year-over-year to $221 million[8] - Net income per share increased significantly by 67.5% year-over-year to $1.34[8] Segment Performance - North American Surface Transportation (NAST) adjusted gross profits increased by 5.6% year-over-year[12] - Global Forwarding (GF) adjusted gross profits decreased by 18.3% year-over-year[12] - All Other & Corporate adjusted gross profits decreased by 12.2% year-over-year[12] NAST Highlights - NAST total truckload and LTL volume grew by approximately 3.0% year-over-year[6] - Truckload volume increased 3.0% year-over-year[19] - LTL adjusted gross profit per order increased 8.0% year-over-year, and volume increased 2.5% year-over-year[19] Global Forwarding Highlights - Ocean volume declined 7.0% year-over-year, and air tonnage declined 10.0% year-over-year[16] - Customs adjusted gross profit increased 28.6% year-over-year[16] - Air adjusted gross profit increased due to a 17.0% increase in adjusted gross profit per metric ton shipped[27]